Laser burn, can this be fixed? (photo)

Hi I've been burnt by a laser while having laser vein removal. I have red pigmentation and scarring. I have been back to the clinic and unfortunately they have been reluctant to help and refuse to take responsibility for it. I have made an appointment to see a dermatologist but there is a wait of a couple of weeks to see him. I am normally an outgoing person, but now very depressed out it. Will this burn resolve on it's own ? How can I removal a the red pigmentation and scarring?

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