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Is it mandated by law to keep a record of the serial number of the Juvederm injection at a patient medical record?

S
Snoopy527Jun 10, 2017

About 4 month ago, i got a syringe juvederm injection on my nasolabial area and cheek. I chose a board certified dermatologist in new York , but after that injection I have neurology problems as well as circulation problems. I got disappointed when I asked for my medical record, and they told me that sometimes they do not keep record. I can't report my side effects to allergen without a serial number it is not valid my complaint. Are they breaking a law??

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