Had filler done 4 months ago under eyes & for my lips. The eyes have never healed and they are SO DARK. I get asked constantly about whether someone hit me or if I’m sick (and they’re being serious!) This person doesn’t want to dissolve it yet (?) i want my money back :( Do I have any grounds to do so? I’m devastated, I cry every day. I also had my lips done 2 weeks ago by same person and there is no change. B4 & after is identical.
February 6, 2019
Answer: Refund on "botched" filler You should have a frank conversation with your injector to discuss your unmet expectations and dissatisfaction. You may need to move on and find a different injector if things don't get resolved. In my office, our goal is for every patient to be happy with their result but of course we can never provide a guarantee. As far as a refund, every office has a different policy and you should discuss with your injector.Regards,Dr. Ort
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February 6, 2019
Answer: Refund on "botched" filler You should have a frank conversation with your injector to discuss your unmet expectations and dissatisfaction. You may need to move on and find a different injector if things don't get resolved. In my office, our goal is for every patient to be happy with their result but of course we can never provide a guarantee. As far as a refund, every office has a different policy and you should discuss with your injector.Regards,Dr. Ort
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February 5, 2019
Answer: Refund for fillers This is really going to be up to you and the provider. I'm quite surprised you returned for more filler after already being unhappy. If you seek a refund, or adjustment in price, you will need to speak to the injector. Doing a chargeback or anything like that, will result in you losing if you have a consent and received the treatment. The only way to resolve it is with a conversation. Do not be surprised if your injector agrees to maybe just a partial refund though. If any. Your injector had to pay for the product put into you. And even though you aren't happy, that's not necessarily terms for a refund. This is where filler injections are dicey. You paid for a service and aren't happy. But you did receive the product and the service. This is why finding a good injector is key. It's not about the product being put in necessarily, but the art of the provider! "This answer has been solicited without seeing this patient and cannot be held as true medical advice, but only opinion. Seek in-person treatment with a trained medical professional for appropriate care."
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February 5, 2019
Answer: Refund for fillers This is really going to be up to you and the provider. I'm quite surprised you returned for more filler after already being unhappy. If you seek a refund, or adjustment in price, you will need to speak to the injector. Doing a chargeback or anything like that, will result in you losing if you have a consent and received the treatment. The only way to resolve it is with a conversation. Do not be surprised if your injector agrees to maybe just a partial refund though. If any. Your injector had to pay for the product put into you. And even though you aren't happy, that's not necessarily terms for a refund. This is where filler injections are dicey. You paid for a service and aren't happy. But you did receive the product and the service. This is why finding a good injector is key. It's not about the product being put in necessarily, but the art of the provider! "This answer has been solicited without seeing this patient and cannot be held as true medical advice, but only opinion. Seek in-person treatment with a trained medical professional for appropriate care."
Helpful 1 person found this helpful