I did the halo laser facial with BBL 2 months ago and my face is still red and swollen on the left side. (photos)

I believe that the nurse did more "passes" on the left side of my face, she promises she did the same on both sides & blames the reaction on that being my "driving side" so it gets more sun exposure. The left side of my face was SO swollen afterwards....it is still red and a little swollen 2 months out. I was told it would be a 3 day recovery time. She prescribed bleaching cream about a month ago, then told me not to use, then prescribed hydrocortisone cream last week. Will my face ever heal???