Is it possible to have the fillers taking out and to get my money back? (Photos)

Question

I am not happy about my lip fillers at all! My lips look crooked and aren’t nearly as full as they looked the first time I got them done.

Michael A. Zadeh, MD, FACS · Answer

Thank you for your question and pictures. I agree with you that your lips look asymmetric and your upper lip is overfilled in the wrong areas. Fortunately, if you used a Hyaluronic acid filler then you can have it dissolved using an enzyme called Hyaluronidase. This may take several sessions to fully dissolve the filler. You can then start over with a more experienced injector. Whether you can get your money back is a discussion you need to have with your injecting physician. Best wishes.

Hung William Song, MD · Answer

Most practices will have a very firm policy of no refunds. This is because anyone can say they are not happy and demand their money back. A little tweaking with some hyaluronidase to partially remove the fillers can easily correct the unevenness. Most doctors would not charge you for that, since there is clearly visible unevenness. As for the lips not looking full, you would need more fillers to make them bigger in which case it would not be unreasonable for the doctor to charge you for more fillers. The unevenness can also be corrected by adding more, but my suggestion would be to remove a little bit to make them look more even, your lips look very full. Try to focus on getting the result that you want instead of trying to get your money back.

Nima Shemirani, MD · Answer

Hi @Juice0713. I agree that your lips are not symmetrical. I recommend dissolving the product with Hyaluronidase.

Best of luck,

Dr. Nima

Shelin Tkatch, MD, FRCSC · Answer

Hyaluronic acid fillers can be reversed. I would recommend you followup with your injector to see if he/she can adjust them to your satisfaction. Most injectors would cover the cost of reversal if needed. Each office would have its own refund policies, that is a good question to ask during an initial consultation.

Anteneh Roba, MD · Answer

If you had hyaluronic acid based fillers you can have them reversed and you can discuss with the injector about their policy about reimbursement.

Linda J. Banta, MD · Answer

It does appear that they are uneven.  If this was a recent injection, they may still have swelling for couple weeks and may even out.  If it is longer that 3 weeks, you may need to have the filler removed with hyaluronidase.

Mark Kearns, MBChB, BSc, FRACGP · Answer

Hey there thanks for the question!
Sorry you're not happy wit the result there. There does indeed appear to be uneven swelling. This can be normal for 1-2 weeks after injecting so it's difficult to fully comment without knowing the time frame of the injections, but if these pictures are taken a few weeks after injection I would certainly contact your injector for a review and discuss their policy. Good luck!

Raminder Saluja, MD · Answer

Dermal filling with Hyaluronic Acid (restylane, juvederm, belotero, revanesse versa etc), can be reversed with an injection of hyaluronidase.  It is best to consult with your practitioner.

Is it possible to have the fillers taking out and to get my money back? (Photos)

Answers (8)

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