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CoolSculpting indentations - how can I fix them? Can the individual who administered the treatment be held liable for the cost?

mvmv123
I got CoolSculpting on my hips and outer thighs ~1 year ago via 2 different applicators, w/ the strongest one available being used on my thighs. While there was no visible change to my hips, there are very defined indentation marks that are not only gray in color, but also incredibly embarrassing and painful (both alone and when pressure is applied). They said I am a hyper-responder but, if so, shouldn't my hips have issues too? Should I be concerned about the pain? Help!

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