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Why is my face not returning to normal? Is it possible for Juvederm to cause permanent issues?

jfknight
I filled my nasolabial folds and under eyes over 2 years ago. There is still lumpiness. I got hyaluronidase for the eyes only and even after that it helped but didn't completely get rid of it. Yes I know it was Juvederm Ultra(not Voluma) that was injected and it shouldn't be injected under eyes anyway. However no one seems to give me an answer for why I still have issues. Can it be scar tissue or that it just dissipates slow with some?

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