Corrected ears to be closer to the head. However, after the surgery an abnormality surfaced, and the surgeon identified it as a keloid. Consequently, he attempted a correction, discovering that it was, in fact, an issue with the cartilage. Nevertheless, he proceeded with the surgery in an attempt to correct the problem. Regrettably, the current outcome appears to be worse, if not better. What steps can I take to address and correct this situation?