12 days post FUE op, the donor area is itchy and red. Is this normal? (Photo)

It is best to ask your surgeon about post operative care as each doctor has their unique regimen.  Not every surgery is the same.  If you are having issues, contact your doctor.

Redness to donor site is common.  Any topical medication can certainly contribute to symptoms if you have an allergy.  While I do not think this is anything serious, you will want to have symptomatic relief.  To that end, follow up with your doctor. He or she may prescribe a topical steroid for a week.

Stop using the cream or ointment and begin showering gently twice daily with shampoo with & conditioner. After 3-5 days your problem should be resolved. If not, then you need to see an MD.