Almost 28 months post op and nose is hard and drooping - is this part of the healing process? (photos)

I had a septoplasty last July and I found that one side of my nose is still quite hard and there is scar tissue along the inside of the incision line. The nose tip is still fairly hard and looks droopy when I smile. Is this a normal part of the healing process? Even though it’s been almost a year and a half post op? My doctor said there nothing we can do about it and that it is completely normal even though it’s a tad uncomfortable. Will this be permanent or is it normal? Thank you:)