Raw skin from microneedling - day 4 post procedure

I received micro needling 4 days ago. I was told should be a day or two of downtime. After day 4, my skin is still very dry, raw and not healed (pics attached). I also have raw patches on the skin. Is raw skin to be expected after micro needling? If so, how do you suggest treating it so it does not become infected or scar? I have called the doctors office but wanted to get another opinion as this was not the expectation set regarding aftercare. Thank you.