Severe burns after laser hair removal on lower legs. Should I trust them to continue treatment or ask for my money back? (photo)

I can't speak to your refund, but I do recommend following up with a cosmetic dermatologist for after care. I recommend silicone gel with growth factors and hyperbaric oxygen to promote healing. Red scarring can be improved with a combination of lasers, Aerolase, microneedling/prp, skin lightening, peels, and skin care. Sun protection is essential. See an expert. Best, Dr. Emer

Thank you for your photos and I’m very sorry you’ve had such an unpleasant experience with laser hair removal. Normally, a licensed laser technician should perform the treatment using a laser strength customized to your hair color and skin tone. Burns like the ones you’ve developed should never occur as a result of laser hair removal treatments. I recommend visiting your general physician for help treating the burns. When you’re ready to restart laser treatments, visit a medical spa with an experienced laser technician. Good luck!

 Your pictures look like you suffered a second degree burn. I do not think this is s histamine reaction.   Please consult with a physician experienced with sician who has experienced in managing laser burns.  There is a risk of infection and scar. I dont recommend any further treatment with laser provider.

This is definitely not a histamine reaction. It is a second degree burn. You need to be under the care of a dermatologist, surgeon, or burn specialist to help this heal with a minimal amount of scarring. I would definitely not trust your current provider for anymore care. Sorry this happened to you.

I'm so sorry you are having these problems.  Ina ll the years I am doing Laser treatments, I have seen only one Histamine reaction after a Laser hair removal treatment and this is NOT what it looked like.  I think you are correct in thinking these are burns.  I would not have any further treatments at this site.  I would see a physician who has experience treatment burns since infection and scarring are possibilities.  If you decide to move forward with laser treatments, I would make sure the physician performing the treatments has experience and is aware of the reaction you already had.  Good Luck.  Dr. DiPasquale

I am sorry to hear that . I do not think this is s histamine reaction and it looks more like a 2nd degree burn and need to be assessed by a physician who has experience in managing burns as there is a risk of infection and scar. Stop your treatment and see a physician as soon as possible 

These does not appear to be a histamine reaction.  I think you are correct in saying they are burns. I would not trust this provider to do additional treatments.  I would also question the qualifications of the person providing the treatment. It is not acceptable that they did not recognize the reaction you were having.  Please make sure that you see a physician that is experienced in treating burns. You want to make sure that these heal without scaring.

The burns are significant and absolutely I would not trust them for further treatments. I can't see how someone would continue treatment and not recognize they were burning you. I would see a Dermatologist or Plastic Surgeon for burn care to minimize scarring from this. I am gravely concerned about the treatment that was provided.