Can I get the deposit refunded?

I got a call from a cordinator and she told me the doctor I wanted was having a special, since I am in the middle of losing weight she couldn't take a $500 but would take a $300 just to hold that price for me. However I don't have a surgery date nor have I even spoken to the doctor, I would have been an out of Town patient and the reason I am canceling is because of some health issues and my doctor here in California said no surgery for me any time soon... can that "special deposit" be refunded?

