CoffeeNote88
Supportive Team and Looking Forward to Results
I recently had a hair transplant at Dr. Jugenburg’s clinic and wanted to share my experience. From the start, I found Dr. Pannu, Dr. Jugenburg, and the nursing team very pleasant and easy to talk to. They answered most of my questions promptly, and I always felt supported in the lead-up and follow-up to my procedure. Dr. Pannu, in particular, was lovely and made me feel at ease. The day of the procedure was longer than I expected — my booking was originally for 6:30 am to 12:30 pm, but the transplant took about 10 hours. While that was more tiring than anticipated, I understand that the length can vary depending on what’s required, and I did feel I was being taken care of throughout. The technicians who performed the transplant were very focused on their work. Communication with them was sometimes a challenge since they didn’t speak much English, but I could tell they were skilled and detail-oriented. Afterward, I did notice some differences between the written aftercare pamphlet and what I was told verbally (for example, how long I should sleep upright). It wasn’t a major issue since I clarified things with the doctor, but I think this could be made more consistent to help patients feel confident about their recovery. As for the hairline, the design was done freehand. While I personally might have preferred a bit more precision with tools, I trust the expertise of the team and am hopeful that once everything heals, the result will look natural. Overall, while the procedure itself wasn’t the most comfortable experience (as expected with something this detailed), I felt well looked after before, during, and after. I’m grateful for the care I received and am excited to see the final results as they come in.