Why does CoolSculpting machine keep saying "thermal event" for the same area wanted to be treated?

Question

Hello, I've had a treatment of coolsculpting on my abdominal area. I did my left side and when I wanted to do the right side, the machine turned off saying it was a "thermal event". I have since gone back three more times to attempt to treat the right side but after 10 minutes or so it shuts off again saying "thermal event"! Any ideas why it keeps doing this on the right side of my abdomine? We can't figure it out. Basically my left side is treated and the right is not!

Shanthala Shivananjappa, MD · Answer

The distribution of the fat may be different on the right side and the applicator may not be able to grab enough tissue, and hence you are seeing  thermal event. 
1. Examine the area carefully to see if there is enough subcutaneous fat.
2. Newer applicators may not grab the tissue like the old applicators. 
Speak to your physician and customer support.

Sheila S. Nazarian, MD · Answer

The thermal error just means that the temperature was not ideal for the entire treatment or the area did not have full contact with applicator. As long as you go the correct temperature for 1 hour, you will get a good result.
 My best,
 Sheila Nazarian

Aurora DeJuliis, MD · Answer

CoolSculpting is a very precise and sensitive machine. When the applicator is placed on the area to be treated, it has to make a perfect grip otherwise the machine will not work. It is possible that on one side of your abdomen, the fat deposit has a slight difference from the other side. Your physician should be able to answer your concerns.

Peter Petropoulos, MD · Answer

This error is typically from an area that the machine is reading as getting too cold, but it's odd that it is only occurring on that side.  I've never had this happen like this.  Your provider can definitely have the local training person come in and help troubleshoot this.

Michele S. Green, MD · Answer

If you are repeatedly getting this error message then the practice (physician) should be calling the company to help you with their representative to see what the problem is. Please consult a board certified dermatologist in a certified Coolsculpting practice for the best cosmetic results.  Best, Dr. Green

Why does CoolSculpting machine keep saying "thermal event" for the same area wanted to be treated?

Answers (7)

Answer: Thermal Event

Answer: Thermal Event

Answer: Coolsculpting and Thermal Event

Answer: Coolsculpting and Thermal Event

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Why does CoolSculpting machine keep saying "thermal event" for the same area wanted to be treated?

Answers (7)

Answer: Thermal Event

Answer: Thermal Event

Answer: Coolsculpting and Thermal Event

Answer: Coolsculpting and Thermal Event

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Recommended reading

Everything you need to know about CoolSculpting

Our mission is to create a world where every investment in modern beauty is Worth It.