5 weeks post BBL concerns (Photo)

I’m am super unhappy with my results as the swelling starts to go down. I have an obvious flat spot in the middle of my butt and then the cheeks are not as round. I feel like my butt looked better from the side before. I also have crazy tunnel looking marks that feel and look raised under my arms where it was lipoed. I have emailed and no one has got back to me yet and I’m beginning to really freak out. I am having massages done for the Arms to help. Will this resolve ? Is this normal ?