Hello. Thank you for your question. Hyperpigmentation (darker areas) and hypopigmentation (lighter areas) are risks of laser skin resurfacing. The risk of these complications is higher in individuals with darker skin. The fact that you have some pigmentation problems following your procedure does not necessarily mean that your procedure was "botched". All cosmetic procedures have risks. Complications can occur even in the hands of the most experienced surgeons performing procedures with perfect technique. Hyperpigmentation generally responds well to treatment, while hypopigmentation is a little more challenging problem. I would suggest that you follow-up with your provider, if you have not already done this, and make them aware of your concerns. They need to be aware of the complication and may be able to advise you on a treatment plan to correct the pigmentation problems. If they are not willing or able to advise you and manage the problem, then I would suggest getting a consultation with a Facial Plastic Surgeon or Dermatologist with experience in managing pigmentation problems. I hope this information is helpful.