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Laser Genesis primarily has to do with joules (of energy), so the scale is from 1-10j with 10 being the highest. It's not appropriate to always crank it up to 10j for every patient though. That can be exceptionally dangerous. "This answer has been solicited without seeing this patient and cannot be held as true medical advice, but only opinion. Seek in-person treatment with a trained medical professional for appropriate care."
Laser Geneis is a great procedure -- it improves skin tone and texture without any down time, but it is not something that I would use on the eyes. Botox and/or fillers would probably be your best bet for improving this area non-surgically.
Any laser treatment, including Laser Genesis, can cause hair loss. However, Laser Genesis should not have been used close to your brow. With time, hopefully, the hair on your brow will return to normal. In the meantime, Latisse could possibly help.
Melasma is notoriously difficult to treat. I would suggest that you schedule an appointment with a board certified plastic surgeon or dermatologist to first be examined in person. I typically start patients off with a lightening cream and a retinol. Then, I would move on to lasers of which the...