I had an eMatrix laser treatment done on Nov 29th and it’s STILL RED. Is this permanent? (photo)

Question

I had the eMatrix laser done and made sure to use gentle products/avoid heat within the 2 week healing time I was told however it’s now January and my skin is still red & bumpy. I can even feel it heat up at times. The place told me it’s just an allergic reaction and that it doesn’t even look that bad. One of the nurses even told me that I should go on anxiety meds because my face was flushing....I mean seriously is that a joke?? Is this redness permanent? I want to cry.

Jamé Heskett, MD · Answer

Hi, 
This continued redness and bumpiness, is not typical of a standard treatment with eMatrix fractionated radiofrequency. In fact, I have been performing this treatment for over 10 years, and I have never seen someone have any residual evidence of the treatment beyond 5 days. Usually, the bumps start resolving within 48 hours with the redness going away first and then the bumps becoming a little rough and sometimes mildly scabbed. 
Perhaps they used some sort of topical in conjunction with the session that is causing a prolonged reaction? 
I would definitely follow up with them and then if they continue to put you off, I would seek out a second opinion locally from either a dermatologist or another physician who does the ematrix treatments. 
Good luck
Dr. Jamé

Davin Lim, MBBS, FACD - Account Suspended · Answer

The redness that is prolonged is NOT an allergic reaction to radio frequency energy- simply can not happen. Rather than saying one is red from the treatment the approach should be medically based. RF with eMatrix uses conservative energy - most treatments range from 30mj per pin all the way to high level 100 mj in Australia. I think the US maybe limited to 50 mj and 80 mj in some States. Question is - what was the energy used? How many passes? Was there a history that was taken before eMatrix- namely history of rosacea, seb derm , atopy, constitutional flushing and blushing ? Product use- allergic vs irritant contact dermatitis? Post op care- banal or potential ACD with the emollients etc..etc..Sunscreen use. Then proceed to examine- papules of rosacea? Diameter of blood vessels - visible teles vs intermittent erythema. Once diagnosis has been established- treat and target accordingly. Vascular lasers- VBeam , Excel V, or even long pulse 1064 Nd Yag ie. Laser Genesis. IPL or BBL can be used. Finding the diagnosis is important as this will lead to resolution. Everyone who uses energy devices should also know of the side effects of these devices and how to treat complications, should they arise. Dr Davin S. Lim. Brisbane. Australia.

I had an eMatrix laser treatment done on Nov 29th and it’s STILL RED. Is this permanent? (photo)

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I had an eMatrix laser treatment done on Nov 29th and it’s STILL RED. Is this permanent? (photo)

Answers (2)

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Everything you need to know about eMatrix

Our mission is to create a world where every investment in modern beauty is Worth It.