Best Keloid Removal Advice for African American Skin?

Keloids can be very resistant to treatment.
Treatment options can involve any of the following (and also involve combinations of the therapies listed below).
1. Steroid treatment - this usually requires multiple treatments. If the keloid is large enough this can leave excess skin after successful treatment. Steroid treatment can cause tissue atrophy and for african american skin or other darker skin types can also cause hypopigmentation - meaning the skin may be lighter in the treated area.
2. Excision - While the mechanism for steroid formation is not fully understood wounds that have issues with contamination or infection may be at higher risk for keloid formation. Excising the keloid with a meticulous closure can effectively treat even keloids that have recurred.
3. Radiation - For extremely resistant or disfiguring keloids radiation therapy can be an effective mechanism to reduce recurrency rates in combination with surgical excision.
I hope this helps.

Keloid scars on the neck are difficult to manage as recurrence rates are very high. Nonetheless, successful treatment is well worth it and patients are elated with the results. Surgery or excision should not be the mainstay of treatment unless all conservative measures, including silicone application, pressure dressings, TAC injection, and 5FU treatment is exhausted. I routinely administer aggressive non-invasive modalities in the initial period with great success.
I would begin with Plato's Scar Serum, pulsed dye laser, Fractional laser, Kenalog IIT, and Scar modulation. 
Best, 
Dr. Karamanoukian
Realself100 Surgeon

Steps in Management:

Begin with kenalog injections to see if it is responsive. This also tends to make the keloids less symptomatic within a matter of days (less burning/itching).
Consider use 5-FU injections which has recently been shown to be of some benefit.
Surgical excision with/without steroid injections and postoperative pressure and silastic sheeting.
Surgical excision, steroid injections, and radiation therapy as a last resort.

Seek treatment from a physician with experience in the management of keloids. They can be very difficult to manage.