Am I eligible for braces?

I Have A Hole In One Of My Back Molars , And I Have An Over Bite , Plus I Have Teeth Growing Behind Other Teeth . Ive Been To The Dentist Twice And Each Time A Lady Tells Me The Same Thing . Shes Not Referring Me To Orthodontist . The First Time I Was Referred But The Schedule Got Cancelled And I Ended Up Not Going . The Second Time A Lady Told Me Shes Not Referring Me To The Orthodonist Because Of My Poor Oral Hygiene . Ever Since I Havent Went Back To The Dentist . Can I Get Braces Though?