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Thank you for your question. It would be best to follow the post op instructions that your doctor provided. In general, petroleum jelly ointment products help heal the wound quicker. It would be likely be ok to put A & D ointment but would not be sufficient if you want to heal the wound quicker with the best scar possible,. I hope this helps.
The key to healing and protecting a wound (from a mole removal for example) is hygiene and hydrations. I generally recommend vaseline or aquaphor which are both ointment-based and very hydrating. If I am concerned for any infection, I will recommend an antibiotic ointment. If this was a routine mole removal and the wound is clean, it shouldn't need antibiotic ointment. If A & D ointment is what you have, it should do just fine.
Moles can change for many reasons and not all of them are malignancy. I always recommend that if a lesion on the skin appears suddenly, changes in any way, you should have it checked by a Dermatologist. This way, if it is worrisome, he or she can send it away for testing. This way it will...
This most likely occurred because of post care. If you don't keep the area totally clean and free from a scab, the new skin won't heal in entirely, leaving a divet. It can fill in a bit over time, but most of the time, a divet or small concave mark will always be there. You could have a revision...
I would recommend possibly doing a shave excision, this would not involve sutures. I recommend seeing a board certified facial plastic surgeon for an evaluation.