Very Professional Staff This was my first experience with injectables and was a little apprehensive. Nicole made me feel right at ease. She thoroughly explained and answered all my questions. I never felt rushed and atmosphere was relaxed. It has only been a week and I am seeing fabulous results everyday. My only concern is...Why didn't I try this sooner!!! I am a new number one fan. Thank you to all the staff for creating an inviting place of business.
I always receive five-star service at Bare. I always receive five-star service at Bare. They have wonderful staff. Sarah has been great, as have other medical professionals and the front desk receptionists. The facility is clean, well kept, and inviting in a prime downtown location with parking.
The Best in Vermont—I would not go anywhere else for my skin and hair care needs Jennifer and the entire team at Bare Medical Spa made my first visit exceptional. The space was bright and clean and all staff members were friendly and helpful. Jennifer clearly explained my procedure and aftercare and I felt very comfortable during my entire appointment. She took care to make me feel at home in an office setting. I would not go anywhere else for my skin and hair care needs and would recommend this spa to anyone! I can’t wait for my next appointment at Bare!
Sadly Would Not Recommend I don’t like leaving bad reviews, but I feel compelled to leave an honest one about my experience. I went to this medical spa three times, hoping to address very minor skin concerns, and unfortunately, I walked away feeling disappointed, confused, and ultimately taken advantage of.
During my first visit, I had scheduled a HydraFacial and a skin consultation. I was informed at check-in that the aesthetician was running behind, which I appreciated the honesty, and I waited patiently for over 25 minutes. However, the actual facial lasted less than the time I had waited. It felt rushed and underwhelming. I left with a strange feeling, especially after being repeatedly pushed to purchase products, despite clearly stating that I already had a skincare routine I liked.
After my skin consult I still decided to schedule microneedling with PRP, something I had wanted to do since 2020. The aesthetician seemed knowledgeable at first, and I had done a lot of my own research beforehand. However, at checkout, I overheard another staff member congratulating her on booking me for an expensive treatment. It felt weirdly transactional, like I was just a dollar sign, not a person.
I contacted them 3 days before my appointment because I had concerns regarding a breakout following my facial. Which I was told is normal and my skin “purging”. I told them the breakout was cleaning but I had concerns about spreading the bacteria during micro needling. They told me to come in anyways and we would talk then.
Before my first microneedling session, I received a text less than an hour before my appointment asking me to come in 10 minutes early. I rushed in, expecting time to go over more details as I had been promised, but the session felt rushed and disorganized (they forgot to do a scan of my skin amongst other things). The aesthetician told me that she microneedles over acne all the time and there’s nothing to be concerned about, ok I trusted her. Looking back, there were a lot of red flags and I really regret not standing up for myself. Important information like stopping supplements such as fish oil was never mentioned, and only something I knew because of my own research. When I asked detailed questions about the procedure and healing, I was met with eye rolls and dismissiveness. I genuinely was curious and felt I had valid concerns.
During my first consult the aesthetician had enthusiastically told me that microneedling would help with my concerns… acne and pore size. After the treatment, I didn’t experience any of the normal side effects like flaking, which I was told to expect. I brought this up at my next appointment, and she didn’t seem to have any real answers, which left me wondering whether the treatment was even done properly. She assured me it was and micro needling takes time to see effects. I wanted to follow through with her recommendations, i guess because I viewed her as the professional and deep down wanted to trust her guidance.
At the end of my second microneedling session, she asked me when I wanted to book my next one? which confused me, since she had previously told me that at my age (20s), one treatment per decade was sufficient. I also shared that I hadn’t seen any improvement, in fact, some areas where I had acne had worsened, and my pigmentation seemed more uneven. That’s when she suddenly said microneedling doesn’t actually address acne or pore size, completely contradicting what she told me in our initial consults.
Overall, my experience left me feeling misled, dismissed, and dehumanized. My skin is significantly worse than before I had any treatments done - every time I look at it now it leaves me feeling so upset that I didn’t listen to my gut feelings throughout this process. It felt like I was just being upsold on treatments rather than being cared for as a patient. I truly hate leaving negative reviews, but I would not recommend this facility.
Worst Experience Ever - My Smile Is Still Lopsided Two months after a procedure at Bare and my smile is still lopsided. In hindsight, there were a lot of red flags that I should have paid attention to like: changing treatments last minute without a formal consult, differing opinions from differing providers, VERY lackadaisical about going over consent forms and potential risks/ side effects. There are more professional, organized and caring medical spas in Burlington and I recommend ANY of them over Bare.
Truly saved my skin - it is clear for the first time in years Leigha is simply amazing! She truly has saved my skin! There is not enough "thank yous" or stars I could give to show my appreciation! If you are feeling like there is no hope, no one is listening, please don't give up!
For the past few years I have struggled with what I thought was adult acne. I have gone to many dermatologists who have just put me on strong medications that unfortunately have made my skin worse. My past providers did not want to hear suggestions, have dismissed me or weren't open to researching anything else which made me feel unheard and hopeless. I tired changing my diet, my life style, took many tests,but nothing was working and again I was put on more medication. I was told that it's " just stress" or " adult acne is just rough" and basically that there was no hope. It caused me to be very isolated, insecure, severely depressed, and felt helpless, until I met Leigha!
Leigha was the only one who ever made me feel heard. From the very beginning she was very thorough and had me do the Visia Skin Analysis scan to get a baseline and make a personalized plan for me. She listened and even asked questions of "what treatments I have had",which ones made it better or worse","what treatments I thought i might benefit from,"which treatments she would want to try",and overall what I wanted to gain from this". She gave me hope that we would work together to figure out how to make it better. She was always so supportive, positive, determined, passionate, informative and compassionate.
On my second / "check in appointment" she told me that she had been thinking that maybe in fact I have rosacea which can look like / cause acne and causes redness of the skin and wanted to try something if I was up for it. I trusted her fully and I'm so beyond happy I did; because it truly saved my skin! We did the Nordlys IPL treatment and on that same day a couple hours after MY SKIN WAS CLEAR FOR THE FIRST TIME IN YEARS! I cried then and still cry happy tears thinking about it; and I'm in shock even still that something has finally worked. I was finally given some answers, and that there is hope. I know moving forward that I will have to still get treatments but I am just so happy that there is hope. Not to sound cheesy but Leigha has truly saved my skin. Thank you from the bottom of my heart Leigha for never giving up and actually making me feel heard. To whoever is reading this review and you are feeling hopeless, I can't recommend the lovely staff at Bare Medical Spa especially Leigha enough! They truly care and will make you feel heard!