I suffered a bottom out of a breast implant, and then subsequently in the revision to fix that I also suffered implant exposure

Under the care of Dr Ellis, I suffered a bottom out of a breast implant, and then subsequently in the revision to fix that I also suffered implant exposure. The stress of all this was only maximized by NMH and their billing department who despite getting pre authorizations covering all surgical procedures in their entirety, decided to change how they coded them after the actual operations, and then attempted to saddle me with bills ranging from 7 thousand dollars, to over 20 thousand dollars, which weeks and months to resolve and get them to bill correctly. While he and his staff are friendly and professional, I won’t be returning to him for further revisions.

To start from the beginning, the office performed a 3d scan to help visualize the results they were aiming for, sometime between this and when they said they would send me those visualizations they somehow misplaced or lost the files, and when they called me to schedule another session and I complained miraculously they found them within a day. My first surgery resulted in a bottom out, which when I complained that my nipples were basically pointing upward rather than outward and the implant had dropped several centimeters below the incision, first his staff misdiagnosed the other breast as perhaps having capsular contracture, and when I finally made them actually see me for an appointment, Dr. Ellis agreed it was a bottom out, but spent some considerable time trying to say it wasn't that bad and I should consider living with it, when I asked if it would continue to drop and if we could repair it, he didn't give a clear answer and instead attempted to pass me off to another surgeon at the practice, who when I asked if she could repair it said "I don't know but I'll do my best" which wasn't very reassuring.
It was around then they told me the surgery they got 100% pre approved and covered, was now not covered at all because apparently they have a department who's only job is to change the codes they got pre approved, and they forgot to submit the paperwork saying the surgery itself was medically necessary (which it was and was the whole reason I went to them in the first place). So now I had to navigate their billing department to avoid a 7 thousand dollar bill, and also continue to advocate for my own care. After several months and escalating to the practice manager that was resolved and he attempted to repair the work he did the first time, which was going well until I suffered implant exposure. During this entire time also re navigating their billing department because once again the team had changed all the codes they got pre approved and now I was suddenly on the hook for over 20,000 dollars for a surgery that was supposed to be completely covered.
I went it on a Friday to get the implant exposure diagnosed and while he agreed it needed immediate surgery for whatever reason we couldn't do it that day, so I was sent home with an open hole in my breast for an entire weekend, but assured me we would handle it Monday. Come Monday morning when I show up for surgery like they told me to, I was somehow not actually added to the list, and they weren't even sure if they could take me that day. The staff at NMH wasn't very motivated to help for the first few hours, until I said they had until 10am to sort it out or I'd be walking out and to the nearest malpractice attorney's office. Miraculously they had a slot for me within 30 minutes.
I made sure to preemptively call the practice manager this time to make sure they billed everything correctly and I wouldn't have to deal with their billing department a third time.
Before surgery Dr. Ellis made sure to make it clear that even though I had a hole in my chest and was in a lot of distress, that this hurt him as much as it hurt me, which I I felt bordered on comical seeing as this was my third time under the knife in 6 months.
I wouldn't recommend Dr Ellis or his practice to anyone, making sure I got the care I needed, and that they billed things correctly almost became a full-time job for me at one point. He and his staff are friendly but at this point I would almost prefer that they were mean if it meant they handled things better.
Presently my implants are still fairly uneven with one breast higher than the other and much firmer, though Dr. Ellis has told me her prefers to use the term "Less Supple"
TL;DR Bottom out, Implant exposure, billing nightmares, narrowly avoided being stuck with over 27,000 in medical bills due to billing errors that they expected me to solve on my own. Left with a long jagged scar on the underside of my left breast