I signed for Invisalign, 2k downpayment. I get my impressions done. Was told to wait 3 weeks for my aligners to come in. 3 weeks are here, instead I get a call saying I need to retake my impressions. Instead of scheduling an appointment to get my molds retaken, I ask to cancel. The staff then proceeds to tell me that I cannot cancel because they already sent out the information to Invisalign. Im lost here. they don't have my proper molds, I don't have my alligners why cant I get a refund?
Answers (4)
From board-certified doctors and trusted medical professionals
December 5, 2013
Answer: Getting a refund before the aligners are received
December 5, 2013
Answer: Getting a refund before the aligners are received