Would you recommend another FUE/Smart graft? Would you give your patient a cost break if first procedure wasn't satisfactory?

The crown is the most challenging area to restore in terms of achieving density-  while 1700 grafts can make a significant improvement to the frontal region, such outcomes are much less impressive for the same amount of grafts into the crown due to the radial direction of hair growth, the deceptively large size of the area, and the convex shape of the scalp/skull in the crown.  Furthermore, before transplanting a crown, it is imperative that the surgeon make sure that especially with younger patients that there will be enough donor hairs.Finally, the state of the art in FUE is not with sharp punches but rather hybrid punches.  Hair transplantation is a procedure that should be conducted by physicians and licensed medical providers, and not delegated to technicians.

Numbers don't guarantee results. It's the doctor and his team that provide great results.
A great doctor with an experience team can achieve far superior results will less number of grafts than an inexperienced doctor with hired traveling techs promising high number of grafts at a bargain.
Remember not all grafts will take. The experience of your doctor and team will ensure high percentage of grafts surviving. The experience and artistic talent of the doctor will ensure a natural looking hairline.If you are unsatisfied, follow up with your surgeon or consult with another surgeon.

1700 grafts is rarely enough to populate the crown area. Often we need up to 3000 grafts to gain acceptable density. That said, suction machines like SmartGraft and NeoGraft can cause damage to the tissue through flash desiccation (drying out) of the grafts. My recommendation is to find a clinic where the procedure is performed without suction assistance, and the physician (not an unlicensed technician) performs the procedure.