Is it true that some people can't have lip fillers?

I just got Juvederm for the first time. After the swelling went down I had tons of lumps in my upper and lower lip. I went to get it fixed and had to dissolve all of the fillers. I was told that we could try some other type of filler when all the lumps were gone, but after talking to the clinic some days ago I was told that my lips probably couldn't get filled. Is it so that some people just can't have lip fillers because it will only result in lumps? Thanks for answers in advance.