My consultation was with the coordinator - is that the norm?

I cannot speak for all plastic surgeons, but as a board certified plastic surgeon, I conduct virtual and in-person consultations myself. During the one hour consultation, I address the potential patient's questions and concerns. When we arrive at a consensus with respect to the best path forward, I provide a quote for the cost of the surgery. From that point on, my patient coordinator arranges the date of surgery, emails the patient pre and post operative guidelines, medications to avoid before and after surgery, collects payments, and provides lab slips for results to be provided to me within two weeks of surgery.

If you had your initial consult with a coordinator that means you had a consult with a non medical professional whose income is based on selling surgeries. This is common practice with large chain surgery centers like sonabello. I would highly recommend getting a consult with a practice whose surgeon sees you at initial consult. Many of us will do complimentary consults, or even paying up to 150$ for a consult is reasonable, and most sights you can apply that money towards surgery if you book it.

Each practice will have its own protocol for how consultations are handled but in most cases you will see the surgeon and be evaluated. It is important that you have an opportunity to ask questions and that you feel well informed. If this did not occur contact the office to schedule another visit.