Thanks for your question. First, I want everyone to understand that this look "normal". It looks and sounds like you might have Post Inflammatory Hyperpigmentation (PIH) brought about by the shaving. To start, I would recommend doing a series of Laser Hair Removal (LHR) treatments. Once you no longer have to shave, i would address the PIH.For LHR, you should seek out a laser vs. IPL to help avoid complications. Almost all newer lasers are safe for all skin types and have features built in (such as sapphire cooling tips) to make them more comfortable. Some of the newer technology is also more efficient, allowing for lower energy settings to be used with better results and less discomfort. With modern equipment, your treatment should only be mildly uncomfortable, but not painful. We never use numbing cream for LHR. We want our patients to be able to tell us if they feel pain or an unusual level of discomfort. We recommend finding an experienced and reputable provider in your area with updated equipment. A consistent overlapping technique is the key to avoiding patchiness in LHR. Calibration and power of the laser is important for a safe, comfortable and effective treatment. Find out what laser they will use and if it is under a maintenance contract. If their laser isn’t calibrated on a regular basis or is underpowered, your treatment may be painful or inefficient. After a series of 6-8 initial treatments, you may need a touch up every 3-5 years.We have been very successful treating PIH with the PicoSure laser with the FOCUS and / or Flat Lenses with a series of treatments. FOCUS lens treatments have the extra benefit of reducing the underlying scar tissue. This is one of our go to treatments for patients older than 40 and worried about the signs of aging. This laser is safe for all skin types. Start with sunscreen every day! Once you have treated your hyperpigmentation to your satisfaction, you will probably need a follow treatment every 6 to 12 months depending your level of re-pigmentation. Best of luck.