Crowns were put on 3 weeks ago. I expressed concerns before cementing but he reassured me that I just needed time to adjust. I called the next day and told them I am very unhappy with the crowns. Dentist made adjustments without my consent. He was rude and disrespectful. Can I try and pursue a refund? Sue? Go through insurance? Redo? How likely will Delta Dental award the money back? I feel like I am left with no other choice to redo now since he made alterations that I did not consent to.
November 26, 2018
Answer: Unaesthetic veneers yes veneers look unaesthetic and fake, also canines are very big in size. sorry but u can't do anything with these veneers. redone is the only option after cementation . in my practice, i always do wax-up and before cementation show veneers to patient for final check .
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November 26, 2018
Answer: Unaesthetic veneers yes veneers look unaesthetic and fake, also canines are very big in size. sorry but u can't do anything with these veneers. redone is the only option after cementation . in my practice, i always do wax-up and before cementation show veneers to patient for final check .
Helpful 3 people found this helpful
September 2, 2017
Answer: Unhappy with new crowns Whenever I do a smile makeover with crowns or veneers, the patient has opportunities to evaluate how the final work will look. We invite our patients into the office to view the diagnostic wax-up, this is made by the dental laboratory with our direction from consultation with the patient, and it gives us a chance to correct any shape/size/position issues before we treat. The next opportunity is with the Trial Smile, which are the temporary crowns after the teeth have been adjusted, and while we wait for the dental laboratory to create the porcelain work. Our patients can then evaluate shape/size/position of the teeth in the mouth, adjustments can be made to suit each patient, and those changes communicated to the laboratory before the crowns are made. This way, when our patient comes in for the try in day, the only "unknown" would be the color. I'm guessing none of this wasn't done in your case?I'm not sure why you chose to treat only six teeth, but when changing length of teeth it is really necessary to change all the teeth seen in your smile, at least on the top teeth. For you, that would be 8-10 teeth. Doing so prevents anyone from seeing the transition between long teeth and short teeth, as we can in your photos. My "guess" on having these crowns placed Ian that you either weren't shown what they looked like at the try in, or you were and were "too nice" to not allow them to be placed, but it appears more adjustment could have been done to shape, color, and position of the teeth.I would never want my patient to be unhappy with work I've done, and in my office I am always available to listen and to redo work if needed. Perhaps scheduling a consultation with your dentist to calmly discuss your concerns would be a good start. Ask for your dental laboratory to provide a diagnostic waxup for your approval, and again your temporaries should be made from that wax up so you have a chance to try them out. You also need to be very realistic about your expectations (for example, the shape of your eye teeth can be improved with laser gum surgery to move the gumline, but that will likely add cost to your treatment). I wouldn't expect any type of refund from your insurance, and in fact I'd be surprised to hear they paid anything for an "esthetic change". Good luck!
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September 2, 2017
Answer: Unhappy with new crowns Whenever I do a smile makeover with crowns or veneers, the patient has opportunities to evaluate how the final work will look. We invite our patients into the office to view the diagnostic wax-up, this is made by the dental laboratory with our direction from consultation with the patient, and it gives us a chance to correct any shape/size/position issues before we treat. The next opportunity is with the Trial Smile, which are the temporary crowns after the teeth have been adjusted, and while we wait for the dental laboratory to create the porcelain work. Our patients can then evaluate shape/size/position of the teeth in the mouth, adjustments can be made to suit each patient, and those changes communicated to the laboratory before the crowns are made. This way, when our patient comes in for the try in day, the only "unknown" would be the color. I'm guessing none of this wasn't done in your case?I'm not sure why you chose to treat only six teeth, but when changing length of teeth it is really necessary to change all the teeth seen in your smile, at least on the top teeth. For you, that would be 8-10 teeth. Doing so prevents anyone from seeing the transition between long teeth and short teeth, as we can in your photos. My "guess" on having these crowns placed Ian that you either weren't shown what they looked like at the try in, or you were and were "too nice" to not allow them to be placed, but it appears more adjustment could have been done to shape, color, and position of the teeth.I would never want my patient to be unhappy with work I've done, and in my office I am always available to listen and to redo work if needed. Perhaps scheduling a consultation with your dentist to calmly discuss your concerns would be a good start. Ask for your dental laboratory to provide a diagnostic waxup for your approval, and again your temporaries should be made from that wax up so you have a chance to try them out. You also need to be very realistic about your expectations (for example, the shape of your eye teeth can be improved with laser gum surgery to move the gumline, but that will likely add cost to your treatment). I wouldn't expect any type of refund from your insurance, and in fact I'd be surprised to hear they paid anything for an "esthetic change". Good luck!
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