Otoplasty results unsatisfactory? (Photo)

I had my otoplasty ( ear pinning ) surgery performed 4 weeks ago on both ears. One ear was very large and stuck out, but the other ear was what I considered normal but my surgeon insisted I neeeded both done. After the bandage was removed I noticed straight away my ear was still large and the other ear so flat to my head. I also have stitches still poking out which is causing discomfort. The surgeon is cancelling follow up appointments and is ignoring me. Please can I have some advice?