Why did what I was told was a Quick lift, deep plane facelift per surgeon, fail? (Photo)

I had the facelift 3 years ago, and noted immediately after swelling was subsiding that I was left with festoons , wand malar/buccal fat pad displacement,. & severe ocular dry eye.) I was told to allow a year to see final results, and after about 1 1/2 year mrk was asked to come into office for in office correction only to be told to await email from coordinator. I received a bill for surgical correction of the displaced cheeks, heavy nasolabial folds, and developed festoons. Please advise