Why am I still red almost 9 months after chemical peel?

I had a Hetter peel done around my eyes 9 months ago and I am still red plus I have an odd texture to my skin. The doctor has told me I need to give it time to heal. He says this is normal. I do have an odd, rough texture under my eyes and eyelids. At times it seems to calm down a little, but then it just flares up again. I have tried many things....cortisone, chamomile tea, shortening, olive oil, butter.Can someone please help. My doctor has reassured me that no one has ever stayed red.