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Years of Excruciating Pain/Worst Outcome in US History IMO and MANY Others

Ouch, almost four years since my face and neck lift, and the pain is constant and debilitating. My diagnosis is Complex Regional Pain Syndrome Type 2. I attached a description of this peripheral nerve damage that's a direct result of a noxious event.I've had three separate surgical procedures so far in 2021 to attempt to alleviate the pain, but unfortunately, none were successful. I had an Epidural Steroid Injection, a Stellate Ganglion Nerve Block, and a Spinal Cord Stimulator Trial. All three required lots of time and money. Negative COVID tests, blood work, and EKGs were required, and I was sedated each time in the OR as an out patient.I was referred to a great team for Pain Management - neurosurgeons, neurologists, and anesthesiologists and I try not to give up hope. I have a pending appointment with another Physical Rehab physician who has some off label ideas.The past four years have been a blur of medical interventions and treatments, but I still can hardly move my head. I returned to physical therapy and therapeutic massage. I also worked with an osteopath for traditional osteopathic manipulation for a few months. It seems never ending. Dr Glat will not see me because of this review and my google review. I assume this is the reason, although getting post op appointments with him were never easy. Please read my chronology for that.Same Dr Glat - I called on April 15th to try to schedule an appointment before the Spinal Cord Stimulator Trial and was told that he was away at his annual burn conference in Hawaii for 15 days, no physician coverage. Even Anthony, a Patient Coordinator, joined him, so there was no one to even talk to. She said she would summarize it all in an email to them, yet my call was not returned.One month later, I attempted again, and was contacted by his defamation attorney. That was the first time I laughed in months. There has been absolutely no defamation and the media outlets that have contacted me will certainly not defame him. I was adamant about wanting to see Dr Glat, after all, I was considering a surgical implant in my lower back with leads threaded up to C2, off label. After a facelift in 2017? Really? I mentioned the lawsuit he lost, google Mollenhauer v Glat, 1 Pa. D. & C.5th 543 (2006), so I think he was trying to scare me/shut me up with his defamation attorney. However, when I called his office last year, in 2020, before I considered another OR procedure, autologous fat grafting, I was able to speak with him on the phone. That's when he denied everything and said he had no idea there was a problem.Less than a year after that phone call, his attorney tells a totally different story, boo hoo, Dr Glat is the victim here and I am devalued. I am merely "unhappy with my results." Yes, I am unhappy with these results, they are the worst results his colleagues have ever seen. Fortunately, his marketing agency, Yellow Telescope, records every phone call. Every phone call from anyone, not just me. So, there is a record of every time I called and spoke to his staff, oh so many phone calls over the years, especially early on.Dr Glat either has no communication with his staff, or just out right lied to me about, "Gee, I did not know, I am always available." Please note that the law suit I mention had nothing to do with elective cosmetic surgery, but it shows the grueling and demanding nature of his job as Chief of Burn Surgery at St Christopher"s Hospital for Children. No wonder he has no time for patient follow up visits.I believe my outcome could have been much better if he had been more proactive. The physical therapist he referred me to is wonderful, but I need more. I distinctly remember, at 2 months post op, Dr Glat telling me he "had no idea what happened, it's not in the literature." That gets a reaction from facial plastic surgeons and neurosurgeons, because they must read different literature.Honestly, I'd like to think that Dr Glat was just too busy to deal with me, versus not caring. Now he has two full time marketing personnel trained by Yellow Telescope. His office manager's testimonial declares business went up 50% in the first year of their consulting contract in 2017 (oops, defamation requires a financial loss). So, Dr Glat is busy, but not with face lifts. The one facelift patient pics he posted to Instagram were previously posted on You Tube in 2009. Really? In twelve years, that's what he's got?The goal set for the marketers is gaining a commitment on the first consultation visit, complete with a trial close before you even see Dr Glat. And the new goal is for Dr Glat to spend 18 minutes or less on each patient consult. No kidding, and guess what? Yellow Telescope is a preferred partner with RealSelf. So, if I ever defamed him, that review would be long gone. I'll be back, after my next surgery, pray for me please, I have terrible face and neck pain.

Dr Paul M Glat - 3 years post op facelift, worst choice of a plastic surg

3 years post op facelift Dr Glat
0:27
It gets worse. I still experience continual excruciating pain, and can't move my head. So, i spoke on the phone with Dr Glat (he has a new patient coordinator who arranged this first and only phone call) and guess what? His memory is worse than his surgical skills. He has done less than 5 facelifts in the last 10 years, but can't remember the patient he incapacitated? He' "does not recall there was a problem." Oh, Dr Glat, maybe look at my file. Glat referred me to Samir Gordon, a physiatrist. Remember that? But, no one could find him, so next he spoke to a physical therapist for 30 minutes and then referred me. Remember that? No? Can't remember signing off on treatment plans, receiving weekly visit reports? Can't remember "Response from owner," he added to my reviews? Every patient requests the Op Report and Progress Notes? Still calmly and compassionately misrepresenting facts, just like he did at the consultation.

two years post op face/neck lift

Dr Glat, 2 years post op face/neck lift
0:09
Progress, I can move my head and now I need speech therapy... Continual smirching and occasional involuntary twitching. Chronic pain, acute pain, and limited range of motion. I still have appointments with neurologist, physical therapist, and lymphatic/therapeutic masseuse at two different plastic surgery practices. If i don't keep up with therapy, I can hardly move my head. Unbelievable. I am still searching for a plastic surgeon and/or a head neck surgeon who will consider operating. ***When you are considering which Board Certified Plastic Surgeon to choose, DEMAND that they tell you the exact number of face/necklifts they have performed in the last year. A vague response, like, "It's hard to say per month, I perform hundreds of procedures a year," - is dodging the question. It is a true response. "Procedures" include everything they do, not the number of face/neck lifts.

Provider Review

Board Certified Plastic Surgeon
191 Presidential Blvd., Bala Cynwyd, Pennsylvania
Overall rating

Ouch, almost four years since my face and neck lift, and the pain is constant and debilitating. My diagnosis is Complex Regional Pain Syndrome Type 2. I attached a description of this peripheral nerve damage that's a direct result of a noxious event.

I've had three separate surgical procedures so far in 2021 to attempt to alleviate the pain, but unfortunately, none were successful. I had an Epidural Steroid Injection, a Stellate Ganglion Nerve Block, and a Spinal Cord Stimulator Trial. All three required lots of time and money. Negative COVID tests, blood work, and EKGs were required, and I was sedated each time in the OR as an out patient.

I was referred to a great team for Pain Management - neurosurgeons, neurologists, and anesthesiologists and I try not to give up hope. I have a pending appointment with another Physical Rehab physician who has some off label ideas.

The past four years have been a blur of medical interventions and treatments, but I still can hardly move my head. I returned to physical therapy and therapeutic massage. I also worked with an osteopath for traditional osteopathic manipulation for a few months. It seems never ending. Dr Glat will not see me because of this review and my google review. I assume this is the reason, although getting post op appointments with him were never easy. Please read my chronology for that.

Same Dr Glat - I called on April 15th to try to schedule an appointment before the Spinal Cord Stimulator Trial and was told that he was away at his annual burn conference in Hawaii for 15 days, no physician coverage. Even Anthony, a Patient Coordinator, joined him, so there was no one to even talk to. She said she would summarize it all in an email to them, yet my call was not returned.

One month later, I attempted again, and was contacted by his defamation attorney. That was the first time I laughed in months. There has been absolutely no defamation and the media outlets that have contacted me will certainly not defame him. I was adamant about wanting to see Dr Glat, after all, I was considering a surgical implant in my lower back with leads threaded up to C2, off label. After a facelift in 2017? Really? I mentioned the lawsuit he lost, google Mollenhauer v Glat, 1 Pa. D. & C.5th 543 (2006), so I think he was trying to scare me/shut me up with his defamation attorney. However, when I called his office last year, in 2020, before I considered another OR procedure, autologous fat grafting, I was able to speak with him on the phone. That's when he denied everything and said he had no idea there was a problem.

Less than a year after that phone call, his attorney tells a totally different story, boo hoo, Dr Glat is the victim here and I am devalued. I am merely "unhappy with my results." Yes, I am unhappy with these results, they are the worst results his colleagues have ever seen. Fortunately, his marketing agency, Yellow Telescope, records every phone call. Every phone call from anyone, not just me. So, there is a record of every time I called and spoke to his staff, oh so many phone calls over the years, especially early on.

Dr Glat either has no communication with his staff, or just out right lied to me about, "Gee, I did not know, I am always available." Please note that the law suit I mention had nothing to do with elective cosmetic surgery, but it shows the grueling and demanding nature of his job as Chief of Burn Surgery at St Christopher"s Hospital for Children. No wonder he has no time for patient follow up visits.

I believe my outcome could have been much better if he had been more proactive. The physical therapist he referred me to is wonderful, but I need more. I distinctly remember, at 2 months post op, Dr Glat telling me he "had no idea what happened, it's not in the literature." That gets a reaction from facial plastic surgeons and neurosurgeons, because they must read different literature.

Honestly, I'd like to think that Dr Glat was just too busy to deal with me, versus not caring. Now he has two full time marketing personnel trained by Yellow Telescope. His office manager's testimonial declares business went up 50% in the first year of their consulting contract in 2017 (oops, defamation requires a financial loss). So, Dr Glat is busy, but not with face lifts. The one facelift patient pics he posted to Instagram were previously posted on You Tube in 2009. Really? In twelve years, that's what he's got?

The goal set for the marketers is gaining a commitment on the first consultation visit, complete with a trial close before you even see Dr Glat. And the new goal is for Dr Glat to spend 18 minutes or less on each patient consult. No kidding, and guess what? Yellow Telescope is a preferred partner with RealSelf. So, if I ever defamed him, that review would be long gone. I'll be back, after my next surgery, pray for me please, I have terrible face and neck pain.