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Lack of Compassionate, No Accountability and No Responsibility
1. Waiting time was 20 minutes because they were running behind with their schedules.
2. I emailed my questions and concerns before my appointment. The PCC answered my email but no response from Dr. Burnett. I had Breast Augmentation with Dr Jourdan Gottlieb at this facility in July 2013. Now my left breast drops down quite a bit causing my breasts are out of balance in position. First she has no idea what is wrong with the imbalance even though she criticize Dr. Gottlieb's incisions, she did not think his work is good enough. Then she concluded that I have Capsular Contracture because the PCC thinks that is the case and told me that Allergan will pay for it. However, they told me that I had to pay the whole cost of the surgery of $7,488 including the implant instead of having Allergan ship the new one to their facility for the revision surgery.
I was provided a quote of $7,488 to revise one breast and that costs more than a new procedure considering this is a revision that I do not have control of. I know I would responsible for some cost but the practice should have some accountability of offering discounting the cost due to the circumstance. They billed the facility cost on the revision surgery is even more expensive than the new procedure. That is so ripped of and unfair to the patient.
I also thought the facility would be responsible to submit the claim with Allergan and help me getting the implants exchange and reduce the cost. However, this facility takes no accountability and responsibility to help the patient. Instead I received an email to tell me to contact Allergan myself without providing me any info on my implants.
During my appointment, I expressed my disappointment in the price quote and requested to have the practice manager to give me a call to discuss the malpractice and requested someone to start filling the claim with Allergan and providing a fair and reasonable price for the revision but I get no help besides receiving an expensive quote!
After multiple emails follow up, I finally got a call and an email from the practice manager and she basically said she has no good news for me. Either pay $7,488 for the revision of one breast or takes it somewhere else!!!
Why would I want to pay $7,488 for a Dr who does not know what she is taking about? She is lack of experienced and have no compassionate!!!
All this Dr and facility care about is maximizing their profit and takes zero responsibility and accountability to patients. They will bill you as much as they can get and they have no consideration and no care for patients but their own profit and bottom line.
Stay away from Dr Teri Burnett and this practice.
2. I emailed my questions and concerns before my appointment. The PCC answered my email but no response from Dr. Burnett. I had Breast Augmentation with Dr Jourdan Gottlieb at this facility in July 2013. Now my left breast drops down quite a bit causing my breasts are out of balance in position. First she has no idea what is wrong with the imbalance even though she criticize Dr. Gottlieb's incisions, she did not think his work is good enough. Then she concluded that I have Capsular Contracture because the PCC thinks that is the case and told me that Allergan will pay for it. However, they told me that I had to pay the whole cost of the surgery of $7,488 including the implant instead of having Allergan ship the new one to their facility for the revision surgery.
I was provided a quote of $7,488 to revise one breast and that costs more than a new procedure considering this is a revision that I do not have control of. I know I would responsible for some cost but the practice should have some accountability of offering discounting the cost due to the circumstance. They billed the facility cost on the revision surgery is even more expensive than the new procedure. That is so ripped of and unfair to the patient.
I also thought the facility would be responsible to submit the claim with Allergan and help me getting the implants exchange and reduce the cost. However, this facility takes no accountability and responsibility to help the patient. Instead I received an email to tell me to contact Allergan myself without providing me any info on my implants.
During my appointment, I expressed my disappointment in the price quote and requested to have the practice manager to give me a call to discuss the malpractice and requested someone to start filling the claim with Allergan and providing a fair and reasonable price for the revision but I get no help besides receiving an expensive quote!
After multiple emails follow up, I finally got a call and an email from the practice manager and she basically said she has no good news for me. Either pay $7,488 for the revision of one breast or takes it somewhere else!!!
Why would I want to pay $7,488 for a Dr who does not know what she is taking about? She is lack of experienced and have no compassionate!!!
All this Dr and facility care about is maximizing their profit and takes zero responsibility and accountability to patients. They will bill you as much as they can get and they have no consideration and no care for patients but their own profit and bottom line.
Stay away from Dr Teri Burnett and this practice.
Provider Review
