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Bruising under eye after Botox and should ice be used before and after injecting Botox?

Happy traveller
I had Botox 4 days ago including under the eye area to "help open my eyes up." The injector stated there was no bruising but I found there was a bruise under my eye once I returned to my car. Area still purple & baggy & crepey. I've been using aloe Vera oil but not helping so any advice please? Also, Is ice recommended throughout procedure? No ice was used as my injector advised ice can cause bruising. Finally is Botox recommended under the eyes or are only fillers recommended in this area ?

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