Was my ptosis a failure? Permanent results? (photo)

It is not uncommon to be told that nothing can be done when what the surgeon really means is that the surgeon has not idea of what to do. Your issue is that you have bilateral upper eyelid ptosis with central levator disinsertion, bilateral high creases, and right eyelash ptosis. The most commonly performed ptosis surgery is the conjunctival muellerectomy. This ptosis surgery will not repair your issues. You need anterior levator resection ptosis surgery with upper eyelid crease lowering and an anchor blepharoplasty which will form a hard upper eyelid crease. This will address the ptosis, lower the upper eyelid crease, control the eyelid platform skin and the upper eyelid lash ptosis. I am attaching a video which has information about this.

I am very sorry to hear about  your problems.  It does appear as if improvement in the appearance of the lids could be achieved with revision surgery to adjust the eyelid crease and also to potentially improve the eyelid position.  I strongly recommend seeing a surgeon who has extensive experience performing revision eyelid surgery.  Best of luck!

Based on the initial photograph, the asymmetry between the two sides was mild. It appears your surgeon chose an external approach given the incision through the skin, and perhaps removed some skin at the same time as the eyelid lift. It seems to me that the eyelid position is fine, and your primary concern is the way the incision healed - the photo is very grainy but I do believe it can be corrected. I would suggest seeing an oculoplastic surgeon who specializes in these types of procedures and has a strong understanding of eyelid anatomy to tailor the approach to address your concerns.