Changing my surgeon and need a full refund, am I entitled to it?

Unfortunately, you are probably stuck with losing the 30%.  If the surgeon had the policy in place and you were aware of it, then there really is not anything you can do.  These things are usually on the surgical quote and/or receipt.  It doesn't matter whether you were ever verbally made aware of such a policy if it was written out for you.  If you have no written information prior to making the payment, then you may have a case to get a full refund.  Most surgeons require a non refundable deposit for surgery bookings since last minute cancellations can mean empty operative time.

Cancellation policies vary from surgeon to surgeon. It sounds like you're paying quite a premium. In my practice if the patient has scheduled the operation which requires a $500 deposit, that would be forfeited. However, if the patient has a reason for canceling such as a medical issue this money would not be kept by my office.

Thank you for your question.Check the surgeons financial policy on cancellation of surgery. A member the staff should be able to help you with this also..Best of luck.

Sorry to hear about your troubles. Be sure to check your surgeon's financial policy you should have received with your original surgical quote. Most offices do require a deposit to hold a surgery date that is often non-refundable. However, the deposit is usually in the range of 10-20% of the total surgical cost. Look over your paperwork carefully and call the office to clarify. Best of luck, Dr. Kludt

You are going to need to look at your original surgeon's financial policy. Sometimes there is a cancellation fee. Speak with the patient coordinator. My best,
Dr. Sheila Nazarian
@drsheilanazarian on Instagram

So sorry to hear what you are going through , Please make sure to read the practice cancelation policy always before given money to anyone. Good Luck !

Thank you for your question and I am sorry to hear of your refund issues. I would recommend looking at the surgeons financial policy and the terms that they set forward for payment of procedures and timing of refunds.  At 7-8 weeks some practices may have a cancellation or rescheduling fee, and often the initial downpayment to reserve a date and time is nonrefundable, but this typically isn't the full amount of the procedure.  After reading your paperwork reach out to the office for clarification.  Best wishes.

I think that keeping 30% when you've cancelled 2 months in advance is a bit absurd.  If you hadn't signed anything, I would think you have some recourse though.  If you paid by credit card, you can dispute the charge with your credit card company.  If you paid cash, you may be out of luck.  I wish you the best!

Thank you for the question.  Each clinic has different ways in handling their financial affairs.  Best to visit their office and discuss this issue with them.  Best of luck, Dr. Michael Omidi

Every office is different. Best to deal directly with the office itself. Best of luck with your future surgery.