Changing my surgeon and need a full refund, am I entitled to it?

Unfortunately, you are probably stuck with losing the 30%.  If the surgeon had the policy in place and you were aware of it, then there really is not anything you can do.  These things are usually on the surgical quote and/or receipt.  It doesn't matter whether you were ever verbally made aware of such a policy if it was written out for you.  If you have no written information prior to making the payment, then you may have a case to get a full refund.  Most surgeons require a non refundable deposit for surgery bookings since last minute cancellations can mean empty operative time.

Cancellation policies vary from surgeon to surgeon. It sounds like you're paying quite a premium. In my practice if the patient has scheduled the operation which requires a $500 deposit, that would be forfeited. However, if the patient has a reason for canceling such as a medical issue this money would not be kept by my office.

Thank you for your question.Check the surgeons financial policy on cancellation of surgery. A member the staff should be able to help you with this also..Best of luck.

Sorry to hear about your troubles. Be sure to check your surgeon's financial policy you should have received with your original surgical quote. Most offices do require a deposit to hold a surgery date that is often non-refundable. However, the deposit is usually in the range of 10-20% of the total surgical cost. Look over your paperwork carefully and call the office to clarify. Best of luck, Dr. Kludt

You are going to need to look at your original surgeon's financial policy. Sometimes there is a cancellation fee. Speak with the patient coordinator. My best,
Dr. Sheila Nazarian
@drsheilanazarian on Instagram