CO2 laser redness, itchy, stings, burns after 2 months?

Had a face, neck lift. Eyes and forehead lift done also. Added on laser for the wrinkles as an afterthought. Had ZERO info on laser. Didn't even know what kind. I only got info after the procedure for a chemical peel with co2 laser written in. Said it would take 7-12+ days. Been 2 months. Miserable. I still have the marks from the laser. I think they went too deep. How long should this take? I healed nicely from the plastic surgery. My concern is that this is permanent.