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Could I burn my skin with a 12% of glycolic acid?

I have been using glycolic acid 12% in cream for several weeks, never had a bad reaction to it. Yesterday, by mistake, I put a little bit more of the cream on my neck skin. After an hour my neck turned really bright red so I washed it off immediately. Today my skin is still red and a bit 'crusty' to the touch, some patches are more red than the others. Could I harm myself using 12%, will it leave scars or shall it go on its own? i heard 12% concentration of GA is very weak and can't harm?Help

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