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Did Thermitight ruin my neck? What happened? (Photo)

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I was told by my PS I was a good candidate for Thermitight on my neck and I didn't need it on chin/ jowl area. I was swollen for over 2 weeks. I followed all the rules post op. At 1 month my neck is worse. My skin texture has totally changed to crepey/loose in one area, there are "track marks" under my chin into my neck, my jowls seem worse and I have numbness from from jaw to mid neck. There is a raised lump on left side. I know results come over time, but this doesn't seem right. Opinions?

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