Texas Facial Aesthetics - Frisco

I cannot say enough positive things about my patient experience with Dr. Richardson. If you are hesitating about getting a forehead reduction with Dr. Richardson, do not hesitate. Do it! Best decision I have ever made and I honestly wish I had gone through with this surgery sooner.

I have had a high hairline and massive forehead for my entire life and have been interested in getting a forehead reduction for years. After plenty of research, I came across Dr. Richardson and quickly realized he is an absolute expert in forehead reduction surgery. My surgery, immediate post-operative period and recovery went seamlessly. When travelling to Frisco for the surgery, I had a few hiccups with my travel airline and Dr. Richardson's staff were so helpful and accommodating towards me. The nursing staff were so kind and the administrative staff were SO responsive (I would get e-mail replies within minutes of any questions I had and they replied to every single call I made to them throughout my travels). Even the anaesthetist was so relaxed and friendly. Dr. Richardson was so kind and informative during our consult and I was so happy with the new hairline he drew out for me prior to my surgery. The hairline was drawn in such a natural/realistic way; there were no harsh lines and it suited my face well. As someone who has never had surgery, I was nervous about anaesthesia, but soon found out that this surgery is not done under general anaesthesia and does not require intubation. This procedure is done under IV sedation, which I was so pleased to find out about. I felt almost no pain post-operatively and never used a single pain pill that was given to me as part of the routine post-op prescriptions (I did not even have to use Tylenol!). When my bandage/headwrap was removed the day after urgery, I was BEYOND happy with the result. I believe we were able to bring my hairline down by 3.5cm. I have been so self-conscious about my forehead most of my life and was over the moon to see how different/amazing everything looked after such a short surgery (only about 2.5hrs). My face looks so much more balanced and my side profile looks amazing. I went from having a huge forehead to a small/cute and natural forehead that is more fitting to my face. As someone who works in healthcare, I can say that Dr. Richardson's stitches looked almost machine-made; he is absolutely meticulous in his suturing. God bless his hands. My scar is basically invisible, flat and entirely hidden within my hairline. I can barely spot it myself when looking for it in the mirror. I attended an event only 3 weeks after my surgery and not a single soul could spot my incision line. I spent a week in town after my surgery and absolutely loved my stay there. I was so nervous that I wouldn't be able to get out and about, but was so wrong about this. Two days after my surgery, I was out exploring the town and driving around. I had virtually no bruising and swelling and looked completely normal while travel around town confidently. Added bonus, my forehead is so much smoother since the surgery and my subtle forehead wrinkles are gone (I'm saving my Botox money!). At 3.5 months out, the numb area at the top of my scalp has regained about 40% sensation and is steadily improving. My only regret throughout this whole process has been that I wish I had done this sooner. If I could give Dr. Richardon and his staff a biggg fat hug, I would.

Dr. Richardson and his staff provided exceptional care. In our first consultation, he was so honest and open. Instead of sugar coating the risks, he mentioned the pros and cons and encouraged me to ask questions. He created an environment where I felt comfortable and didn’t feel pressured at all. I left the consultation feeling confident in my decision to get the transplant. The recovery was painful and challenging, especially the pain and tightness on the scalp incision. However, I would do it all over again because the results are amazing! Bottom line, Dr. Richardson is caring, has excellent bedside manner, and provides outstanding results.

Working with Dr. Cain was awesome! His team helped streamline the process of buccal fat removal with me and it was a great experience. I wasn’t sure if I was a good candidate for the procedure but Dr. Cain explained everything very well, the pros and the cons, and what the process looked like. I was from out of town, but their instructions for me in coming to Frisco and all my care involved were easy to follow. I had mild sedation for the procedure and felt really comfortable afterwards. I could already tell a difference after a week and have been loving my results so far!

Dr. Cain provided the absolute best care from the very first consult. He set realistic expectations and made me feel at ease throughout the entire process. I am beyond satisfied. I highly recommend Jordan Cain and his incredible team at Texas Facial Aesthetics.

Dr. Richardson and his front desk staff, nurses Beth and Jessica are phenomenal! I traveled a long ways to have this procedure done. I was nervous but they quickly put me at ease. They are very welcoming and Dr. Richardson just has this awesome, calming, reassuring vibe to him. I instantly liked him just from our initial consult, but to be honest, I was also consulting with other surgeons. I decided to go with Dr. Richardson because I appreciated how well organized his staff were and the quick responses to all my questions. I never felt pressured and they did a lot of teaching from the start. And honestly, I was more impressed with his work than any other surgeons.
They are so well organized, kinda like they did this a thousand times. Coming from out of state, I felt like all the questions and concerns I had were addressed early on.
When the time came for my surgery, I felt well prepared.. The anesthesiologist, Dr. Le, did an amazing job because I had no pain, no nausea. The nurses are great teachers- addressing every aspect of preop and recovery.
The day after surgery when my bandage was removed, I was simply amazed by Dr. Richardson’s meticulous attention to detail. I am also a nurse so I’ve seen more than my fair share of surgical incisions. His suture work is amazing- like, bless his heart cause the time, patience, and attention to detail it took to make my incision look perfect had me feeling sorry for him, but that’s what he does and why he’s so good. I’m surprised the surgery was only a couple of hours. The space between sutures along with how even and perfect it looked, almost looked like only a machine could’ve done it.I even pointed them out to my family like “Look how perfect this is!” I also appreciated that Dr. Richardson really took his time with me. Making sure all my questions were answered.
The only regret I have is not just staying there the whole week! I never heard of Frisco, but there is plenty to do and see there. Good places to eat. There are also lots of lodging choices, including a few air bnbs that were a 4-5 minute drive from the surgery center.
I plan on returning for some laser skin work in the future. I live close to a major city and there’s no shortage of laser clinics, but I just felt so comfortable with Dr. Richardson and his staff that I know it would be worth it- results wise and emotionally (because I wouldn’t be anxious). Thank you Dr. Richardson, Beth, Jessica, Dr. Le, and the rest of the staff (I’m so sorry I forgot names).

Doctor Cain – is kind and humble. He was very thorough in explaining my procedure plan, recovery, and results. He is very easy to talk to and very down to earth which I found endearing.

Staff – I’ve engaged with most or all his staff. They are very professional, nice, and responsive. They reflect Dr. Cain demeanor. They are a great team.

Office – Is pristine, modern, and comfortable. For all my visits it was always streamline. I never waited long for anything. I was in and out and really appreciated that the staff was considerate of my time.

Procedure – I had a facelift in April 2024. I cannot even tell where my scars are, and he just lifted my sliding face back up. I look like myself but BETTER and this is exactly what I wanted.

Healing – Healing time and pain were minimal for me. I had no issues or complications.

Results - I cannot be happier with my results. He did such a fantastic job! I had zero complications, concerns or any expectations that were not met.

Experience – this was positive! This is because of the choice I made to work with Dr. Cain and his staff. I did vet a few other prominent Dallas area doctors and was disappointed with those experiences.

i had a 15mm philtrum and i asked for super conservative results. my main goal was more pink show of my lip as i was unsatisfied with what lip filler was giving me. i believe after swelling i will be at 13mm's. i see a bit more of my upper teeth as well and i can "feel" it more.

given the cost of filler in the long run, the price of this procedure felt very reasonable and it was an easy decision for me.

scheduling/consult: the process was super simple, staff was very nice and patient with me during the scheduling process and got me fitted in quickly which was great. consult was quick and thorough.

morning of, met with Dr. Richardson and we reviewed once more what he was going to do, and then met with the anesthesiologist as well and he was super nice.

Healing: I was alarmed by my nose swelling but it's day 7 now and it's reduced drastically. Patience is always key with any procedure, let alone cosmetic. Scarring looks like it will heal very well, I'm highly optimistic.

I will update at my 6 week post op, and will be using scar gel twice a day to ensure best results.

My decision to go for a facelift was followed by extensive research on plastic surgeons in the area. Dr. Matthew Richardson’s name at Texas Facial Aesthetics, Frisco was recommended by another great surgeon of mine, and I found him true to the stellar reviews he has earned.
It is daunting to realize that facelift is something that would alter your visage. That said, I was nervous and had many questions for him! My nervousness and stress were short lived after meeting with Dr. Richardson. He completely put my mind to rest and at that very instance, I knew I had found the right surgeon for my facelift!
Dr. Richardson and his staff are exceptional! I felt at home the moment I stepped into their clinic. He has extremely fine hands. It is hard to see any sutures/scarring. The whole process is painless. I am almost a month out now and I have to say, I couldn’t be happier with the results that are unfolding. The post-op instructions were very easy to follow, and I followed everything religiously. The ease of getting answers to my questions was great. I could just email, text or call his office if I had a question, and they were addressed and answered promptly by Dr. Richardson or his nurses.
His team consists of excellent anesthetists (mine was Dr. Lee), nurses and medical assistants. I would like to mention Sam, Jessica and Beth; they were outstanding. The front desk and staff are very personable, polite and caring. Everything about Dr. Richardson’s clinic is phenomenal. I would recommend him to anyone who is looking to get a facelift, neck lift or any other cosmetic procedure. I would give him a million stars if I could! He is the best!!

I had a neck lift, lower facelift, lip lift, fat grafting to face, CO2 laser and forehead reduction. Dr Richardson is amazing and made me look 10 plus years younger. The scars are minimal and I am 2 1/2 months out from surgery. He and his staff were professional, prompt with replies and accommodating to my schedule. I would highly recommend.

I had a combined forehead reduction + brow lift done last week. I considered this surgery for years, but was waiting until I found someone I felt comfortable with given the potential for complications. Last fall, I stumbled on Dr. Richardson online, and am so happy I did!

I travelled internationally for this surgery and stayed in Dallas for a week until suture removal. This worked out fairly well—I brought some work with me and stayed productive in a hotel room nearby. I've had quite a few cosmetic surgeries and this was the least painful recovery. So far I have had no hair loss.

I am super happy with my results so far. Everything is symmetric and the scar looks great. I may consider hair transplantation down the road to round out my hairline a little.