For 14 years, I considered having eyelid surgery. During that time, I consulted with seven different surgeons—and backed out all seven times. I simply never felt completely comfortable or confident enough to go ahead.
Then I met Dr. Cross.
From my very first visit, I knew he was the surgeon I wanted to perform my surgery. His calm, soft-spoken manner immediately put me at ease. He took the time to explain exactly what he would do, what I could expect, and what the recovery would
...read moreResponse from Dr. Kevin J. Cross, MDThank you so much for sharing such a thoughtful review. After considering eyelid surgery for 14 years, we know how meaningful it was to finally feel confident in your decision and we’re honored that you chose Dr. Cross and our team to be part of that journey.
Dr. Cross takes great pride in making sure every patient feels informed, comfortable, and confident in their care, and it means so much to hear that his approach gave you the reassurance you needed. We’re equally grateful for your kind words about our nursing team and the care you received throughout your recovery.
While we’re sorry to see you “graduate,” we’re thrilled that you’re leaving us with such a positive experience. Thank you for trusting us with your care and for allowing us to be part of something you had thoughtfully considered for so many years. It was truly our pleasure to care for you!