Treatment Provider

Richard H. Tholen, MD, FACS
Board Certified Plastic Surgeon
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I had saline implants put under the muscle twelve...

I had saline implants put under the muscle twelve years ago that were uneven (one was higher and more off to the side) and unnatural looking/feeling. I also had great discomfort on one side with a "rubbing" pain/feeling (Dr. Tholen later found that this was due to a band that had not been cut during this initial surgery). Right from my first phone call, the staff and Mpls Plastic Surgery were attentive and prompt with responding. They were able to schedule me with a variety of times that fit my schedule. From appointments, to care, to payment, every single staff member was extremely helpful and considerate. A staff member even called the night of my surgery to see how I was doing. The follow up appointments were also easy to schedule and, although I was able to get in easily without waiting, I never felt rushed.

Provider Review

Board Certified Plastic Surgeon
4825 Olson Memorial Hwy., Minneapolis, Minnesota
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Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Never in my life have I had a doctor/dentist any type of health care professional be so attentive, caring, and take the time to talk with me. Dr. Tholen, although very busy, did and continues to make me feel like he has more than enough time for me. He addressed all my concerns, paid attention to every detail, is very thorough, and gave me exactly the results I hoped for. He was also professional and engaging to my husband's questions and concerns. We both felt very taken care of and put at ease. His tips and after care was just as thorough and helpful. I have never been more pleased and satisfied with another experience in my life.