I lost a significant amount of weight from diet and exercise. Had much access skin that needed to come off and no amount of exercise would solve that. My skin was stretched so bad from having 2 10lb babies. The office was incredible from start to finish. Joann was phenomenal, she had a lot of patience for me I called a million times with a million questions). She really went out of her way to help me each time to make me at ease. The other medical assistants (Can't remember their names) were so wonderful as well! They really go above and beyond to make you feel comfortable and relaxed. Dr. Harris and Colleen, I give them both a five star rating!! They were so compassionate, brilliant and extremely wonderful! I can't thank them enough for my life changing procedure! I recommend everyone to see them! You would not be disappointed!