When I finally decided I wanted to have my nose done and a neck lift, I made sure I did my research (for about year). I consulted with several different doctors in Annapolis. Dr.Laughlin had a great bedside manner. He was confident ,but not arrogant like other surgeons. I ended up having a rhinoplasty, neck lift, and my eyelids done. After my surgery I was a complete worrywart. I would call or just stop into the office and every time Dr. Laughlin and his staff would welcome my concerns (bruising, swelling, tightness) and they would reassure me everything was normal and healing fine. Now that I am almost 6 months from surgery, I am so happy with my results! I feel like I look twenty years younger. Dr. Laughlin has given me a new sense of confidence I had been lacking. Him and his staff are definitely the package deal!