Marc Malek, MD
Scottsdale, AZ 85260
Ratings based on 12 reviews
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i love my results. I knew i was in the right hands. he's extremely caring, professional and i felt so comfortable throughout the whole process.
he is the best of the best, he has true compassion, and if anyone found a doc half as good as him i would be surprised. this man knows his business, and never rushes and gives his all to each and every patient. he even works on his b-day. the world would be a better place if more doctors were like him he really listened to my concerns, and he never told me i was going to look like i was a 40 year old, after all i am over 60 years old.when i decided i needed to do some improvements on my body, i did it like i do most huge decessions, i researched all my options. i wanted to find a physician whom i could talk to like a family member, b e truly honest, and the hardest of all, show all the parts of my body that i hated the most,i included my husband, because after all whether he knew it or not , he was going to be a big part of my decission and recovery.i picked 7 well known docs. after each consult i got more and more discouraged.from the minuite i entered their offices, it never felt right.i felt like i was being rushed , and that was exactly what i didn't want. the morning i entered dr marc malek's office i felt different right away. we were greeted by the most lovely, sweetest women by the name of brittney thompson. she made us feel so welcome, i filled out the paperwork, and she promptly brought us to meet dr malek. he won us over from the minuite he started talking to us. he is so honest and i knew he tryly cared.he has a number one highly accredited operating suite there, and all the best equipment right at his fingertips. we decided right there that he was the doctor i had been searching for.we then met with his financial coordinator, nicollette baker, who answered all our financial questions and scheduled my labs, surgery, pre ops and post op appointments. it was that easy, dr malek took the best care of me that is possible, and after observing other patients in his office, he does the same for everyone. why would anyone want less. why not have the best.
I choose Dr Malek after a thorough review of his record and after interviewing him and several other Scottsdale area plastics docs. After having 5 children I interviewed several Scottsdale area plastics docs and settled on Dr Marc Malek. He was warm and friendly and took the time to answer all of my questions. I felt respected and cared about by a consummate professional. He described himself as an artist with an eye for creating the best possible results. I have come to completely agree! He is a gifted surgeon and a caring man. I have referred with confidence many friends and family that have all felt lucky to have found him. My results exceeded all of my expectations. Additionally, his staff and aesthestician, Tessa Nagel, will make your experience perfect. Dr. Malek and his staff have a special way if making every patient feel like their most important patient.
I gave him an average rating because as perioperative nurse I have been around many surgeons and I should have known better that his arrogance and demeanor is pretty standard and by no means an indication of his greatness, nor was his bragging on his greatness. It is in his responsiveness that I gave him a poor score, because his responsiveness to what I wanted was non-existant. I voiced all of my concerns, my desires, but ultimately got what he wanted. And I have been unhappy ever since then. :(
I feel there is too much up-selling and I am wondering if the patient coordinator works on commission because of her unwillingness to accept my request to cancel. My experience was the commitment to patient satisfaction with outcomes is exaggerated. The lack of any follow-up contact with patients is appalling, and since I know another of the doctor's patients, I know I am not the only patient never to hear from his office again once I am sent home. Sending patients home, out of state, with no clean surgical tape for the incisions nor instructions on when to change it, and no instructions in scar prevention and tissue management threatens the outcomes and it is poor medical care. My once pretty smile now an embarrassing weird one and the large scar running from my chin to my throat are evidence he oversold his abilities on the face.
Dr malek was so professional and incredibly talented. He also has great bedside manner. He answered every question I had.