Get the real deal on beauty treatments—real doctors, real reviews, and real photos with real results.Here's how we earn your trust.

POSTED UNDER Juvederm Reviews

Juviderm is Ruining Lives 2 Years Later - Southampton, NY

UPDATED FROM Veryhopless
2 years post

Fillers Juviderm & Fat ruined my lips forever

Veryhopless
$1,000
I've had 2 rounds of Vitrase in the lips. Now, the top is excessively bigger than the bottom, chronically giving me an upsidown smile-frown. I hope to god some more Vitrase in the top will do SOMETHING to improve this...The lumps, I am forever stuck with, for they are from an old fat injection. However, the swelling of the breaking down Juviderm, "pushed" these lumps lower on my top lip, covering my teeth, looking awful, and from some angles, hideous.

Veryhopless's provider

Paul E. Kelly, MD

Paul E. Kelly, MD

Board Certified Facial Plastic Surgeon

Veryhopless rating for Dr. Kelly:

Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Replies (4)

June 26, 2014
I am so sorry to hear about everything you have gone through and am in the same boat. I had restylane and Voluma in February and had a bubble like blister and redness the same night but my doctor said don't worry. It finally went down but came back in May except the redness was going down my face. He totally dismissed my concerns and told me I didn't have any infection or granuloma even though he felt the lump. After sending more photos showing how bad the redness was he asked a dermatologist about it who suggested he put me on Biaxin but said I should find another doctor who has dealt with complications. He had no idea what to do and really didn't care. I asked for my money back since I had to go find someone new and the only thing he cared about was me signing a release which I wouldn't do. Never heard from him again. These doctors should not inject these fillers if they don't know how to treat adverse reactions. I have several posts and finally found a doctor that is caring and only does facial reconstruction. I had gone to one other before finding her who injected hyaluronidase 5 times and one with steroids but didn't want to continue with steroids since I have read only horrible things about it. I have been on antibiotics for almost 7 weeks with 2 IM injections of Cephalexin and thankfully the redness is gone but the kidney shaped lump is not. I will need surgery to get this out because of the severity of infection. Every doctor says this can be dissolved but that is not the case. I am beyond depressed and the fact that my doctor bailed and could care less was the most hurtful. This is bad enough but when you are left to navigate this alone, it is unbearable. I have asked several people on this site if we all could band together for a class action suit. I have contacted a very large firm and they asked if there were other people that have had similar reactions. There should be a mandatory training specifically for the tear trough area and should have an FDA warning that injecting any filler into this area has severe risks. They sell it on the premise that if there is a problem, just dissolve it. I live in Los Angeles and unless you are horribly disfigured or brain dead, it is not worth it for any lawyer to try these cases. A class action suit is much different since there is a lot more money involved. The doctors and companies have to be accountable for what they have done to people like us. Once you have a biofilm infection and it is encapsulated, removing it is like trying to get salt out of sand. It is extremely difficult and for me, there is no other option if this infection comes back. I am scared to death and every day I pray I will wake up and it will be gone and then look in the mirror and cry. My new doctor is concerned because she has never seen anyone with this kind of infection and when a doctor says it is worrisome, it isn't good. I wish you the best and have found great comfort and support with this site.
June 26, 2014
Hi veyhopeless and 4halex and everyone else going through these filler reaction nightmares. I am so sorry that you're going through this...as we all mentioned, at least we going through it together. I went to my latest hyalurondiase appointment this past Tuesday. Here's the quick overview and update: I usually come in the office (2.5 hours drive from my home) hopeful and grateful that this wonderful PS is treating me - at no charge! - and he's not even the doctor who injected me! He has truly been a God send in this ordeal. However, he's never seen this reaction before either, so it has been up to me to do most of the research and suggestions on what to do - from antibiotics for biofilm to repeated doses of hyaluronidase. But again I cannot complain - this doctor has treated me for free (I imagine mostly since he did my mid face implants in 2012 and he had a concern they may have been the problem to begin with. We both thought that. But has the evidence comes in over the months, this seems more symptomatic of a Juvederm issue/reaction because there are no other signs of mid face implant infection.) Along with you guys, I understand well the madness associated with having this happen and dealing with it alone because the doctor who injected has no clue, and many other well-meaning doctors do not either. That right there is just crazy. 4halex - as you mentioned, and I agree, if you don't know how to treat the adverse effects, you shouldn't be doing the injections in the first place. That has to be where all of this is heading because this minority seems to be growing. And honestly, that is a bummer. We all thought this was a relatively safe way to augment ourselves cosmetically. It worked for me for 3 years prior to getting facial implants - which I loved! It's just too much irony that this happened in my left cheek years after stopping fillers (since I got implants) and as a side effect of originally going in to get an injection of juvederm to in my nose! I wanted to see if it was a viable option to yet another surgery after breaking it for the 3rd time. That filling the hollow on my left cheek was an afterthought is the irony of ironies - I didn't even go in to have that done!!! If only I'd said, "nah...I don't need/want it." But not having any bad reactions to juvederm before, I thought, "sure!". Well...now I have set a new consciousness in motion due to the whole experience. And maybe that's priceless in the end. Because, I have to say, while in this doctor's office he talked about all these ways we could "fix up my face" to have all this long term volume...like with Arte Fill. It sure sounded good then! It supposedly lasts for 5 years plus. You can get seduced into this constant upkeep of your looks and it can become never ending. At this point in time, I have never loved my cheek hollow like I do now! Boy how I love that indented feature of my face! Boy how I miss it and can't wait to see it again! And I feel I am on the long road to seeing it again, but there is some progress. Anyway, I was in this bummed place of feeling like even though my doctor is awesome and treating me for free, I still feel alone because as far as I know, he hasn't consulted with any other doctors about this and offers no real course of treatment. (And I have offered to pay for treatment!) I respectfully think it's not his forte and he is doing what he can, but I feel like I need an expert. However, on this visit, he did triple the hyaluronidase - I asked him to go for it and put the firehouse in there. Since juvederm ultra plus was used in that area (since the original target was the bridge of my nose!) I think it's going to take more than thought to get rid of this. It is making progress, but I just thought by now it'd be gone. I woke up the following morning with my mind racing...got on line to research more issues, experts, etc. It felt maddening! I have to do due diligence, but then, I can't run willy nilly at everything. I decided to just let go for a week or so. Get quiet and let solutions come to the surface. I know this may sound new age-y and what not, but there is a comfort in surrendering to the situation when it gets to the maddening stage of, "now what? who can fix this? how do we fix it? has it affected my implant" is there still an infection? was there ever an infection? is it just that juvederm in that area is too hydrophilic? is there a collection of filler that I need to have excised out?" And on and on! Too many questions and directions for this girl! And I'm used to problem solving - it's what I do for a living. But sometimes we need to step back and allow a higher consciousness to guide us. That is where I am for now. I have researched myself to crazy town! Now, I'm finding comfort in the reflection I am getting in my new "downtime" (since this issue keeps me from socializing as much. I don't feel up to it and don't look up to it right now, as much.) In my reflection time, I see how crazy it was to get so focused on keeping my looks up. I think some nice cosmetic tweaks are great. But, really, I was over concerned and I am glad I am waking up to that now. Graceful tweaks are nice, but wow, chill out. It also got me thinking about making conscious choices about what I'm doing with myself, my body and my life. Again, a nice by-product from such an ordeal. I've gotten comfort from doing some healing meditations - "The Secret of Healing" by Deepak Chopra is great, as well as, his book about how the body heals as a whole "The Mystery of Healing". Both of these books are on Audible.com. A friend of mine also told me about a woman who created a book of healing "glyphs". It sounded kooky enough (right up my ally) so I ordered it! It's called "Unlocking the Power of Glyphs" by Jean Logan, PH.D. I got the book this past Wednesday and started using the glyphs...I have to say, some interesting changes are occurring. I'll be glad to report back later as I move along. Google her and the book and see what you think. Thanks for all your updates and sharing your stories! It always helps to know you're not alone, yet wouldn't want anyone else to endure this all the same! I wish you all complete healing! Biggyc
June 30, 2014
4halex I'm so sorry; I know too well what you're going through. questions: I is this your eyes you're talking about (I assumed because you said kidney shape) How long did it take for the troubles to start after you first got injections? It's all so convoluted..they have absolute NO CLUE what they're doing with adverse reactions...everyone's having different yet similar reactions...my dissolver injections HAVE ABSOLUTELY helped my lips, but not much around the eyes really, and my case, all was fine UNTIL, the crap started breaking down, 22 months AFTER injection...Everyone breaks it down differently, time wise. But it's absolute proof, that it lingers forever, when the dissolver DOES make a difference. As for the "biofilm" theory, I am beginning to believe that given time it's time, this does VERY SLOWLY wear away over time. My eyes are very slowly improving. When I say slowly, I mean it's been 8 months dealing with this hideous situation, and I believe for the first time in 8 months now, that this WILL wear itself away...I still have festoons, but I have noticed that the more water I drink, salt I avoid, it is seeming to go down on it's own! I believe there is a HORRID stage that some of us go through as this garbage starts breaking down...Our bodies react in all different ways, with me, it is edema & water retention...Your body WILL fight this infection & triumph 4halex. I know this doesn't bring much solace right now, but it is 3 years with this stuff in me and I've had somany stages of horror with it; The good news, is that it DOES keep changing. First worse, and then veeeery slowly for the better. These are the first twinges of hope I have had in a full year of wanting to kill myself when I look in the mirror. When it comes to the face, it's near impossible to be patient, I know. But feeling it will never get better is intolerable...I can honestly say, I think this is getting better, simply from time. Little solace I know, but I am dead serious...it is FINALLY, beginning to work itself out. My heart goes out
July 1, 2014
I am so happy you are beginning to see an improvement, you have waited 3 years too long. It was about 2 months when I noticed a lot of bruising, swelling and then the horrible redness and lump. I just finished my last pill and am worried to death that the red will come back. If that happens, my doctor wants to operate right away to get this out since I have had soooo many antibiotics and shots. From everything I have read, it is very difficult since it is encased in layers that my body has built around it. I also have discoloration from the infection and excess skin along with deep hollow eye sockets! Some days I think, oh, maybe it is a little better but then I catch a glimpse in the mirror and start crying. The right eye is at least flat and saggy but the left still has the lump and from trying to dissolve it so many times, I have an indentation under the kidney bean. It is a mess and I am 58 and have enough wrinkles and sun damage, so I don't need another thing. My husband is actually going to see the original doctor and try and work something out so I am not broke from all of this. The surgery is expensive and then I have to get some volume back and don't know how I am going to do it. Anyway, you have been through so much and it seems you are finally coming out the other end of this nightmare.
July 17, 2014
I'm so sorry this happened to you. I'd like to comment about Dr. Kelly. I had seen him for another (medically necessary) procedure. He flat out refused to work with my insurance company, even though they were more than willing to work with him. I found him to be extremely arrogant, and not very helpful or sympathetic to my situation at all. He knows he is the only game in town (you know how it is out here) as far as ENT's go, that's the only group in the area. I had to find another ENT, closer to the city, to have my procedure done. For injectables , I highly recommend Dr. Romero in Dix Hills. If I were you, I'd see him for a consultation. It's worth the trip. He is the best on Long Island, and very reasonable in his pricing. He really knows his stuff, takes his time in explaining everything, and makes you feel totally at ease. I wouldn't go to anyone else for injectables. I will continue to follow your progress. Good luck with this.
September 3, 2014
Thank you all for sharing and helping me make an informed choice in regards to my face and using Juvaderm,,,,I wil not be using it.
October 16, 2014
Thank you for sharing. I am not going to use it.
UPDATED FROM Veryhopless
2 years post

After 2nd Vitrase Dissolver to Lips

Veryhopless
As if someone pricked a balloon, I'm showing my lips before and after 2 rounds of Vitrase dissolver.

Replies (5)

June 12, 2014
Thanks Biggy! And even better now. Now, I see what I can do about the residual fat lumps in the upper...appt 6/24.
June 23, 2014
I've been getting fillers for nine years and never had an issue.
User Avatar
June 25, 2014
Google an English singer called Pete Burns, he had this and his lips were awful. It's got a terrible rep in the UK, I'm just glad it's gone down for you.
June 25, 2014
Well, I went to see some DR about the fat lumps in my upper lip, who SUPPOSEDLY is some kind of wizard about fat transfer, so I went to see him, and it was a complete waste of my time; I actually left his office crying, feeling worse than ever. He could have at least lied, and said "it's not that bad," but instead just stared blankly, nodding, saying he felt bad for me, that he agreed my lips are thoroughly messed up, and I should just leave them alone. I've never felt so bad leaving an office. Ugh
June 25, 2014
Well, I went to see some "supposed" fat transfer wizard today....big waste of time. I've never felt worse leaving an office, in fact was in tears. All I got was, "yes, I see, it's a mess, there's nothing I can do for you." He could have at least lied, and said it wasn't so bad. I cannot believe how stupid I was to get fat injections. I was told they would last one year. That was in 1990. Fat transfer is fatal. If it goes bad, and chances are it will move at so e point, There is nothing you can do about it. Nada.
June 25, 2014
That's how most of my doctor appointments go. I'm so sorry :(.
UPDATED FROM Veryhopless
2 years post

Lips 1 week after first Vitrase

Veryhopless
It is huge, the difference. DR Kelly treated the lips themselves, but these next injections need to be above & below the lips, where it is obvious the Juvenile swell is still going on But the difference is absolute

Replies (1)

June 5, 2014
That's great! They look so much better! So happy for you!