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POSTED UNDER Rhinoplasty REVIEWS

Terrible Doctor, and of Very Poor Character. Shame on Him. New York, NY

ORIGINAL POST

Reading the other reviews here, I see Aston has...

Danaxyz
Reading the other reviews here, I see Aston has quite a PR team busy at work.

Dr. Aston performed a very botched rhinoplasty on me when I was 17. My nose turned out crooked and very collapsed on one side to the point where I couldn't breathe. It also had an overall unnatural appearance due to an "open-roof deformity" caused by the surgeon overly resecting the bridge and not realigning the bones properly. Valve collapses and open-roofs such as this are apparently common mistakes made by bad and/or inexperienced surgeons. Except that Dr. Aston had many years of experience and was somehow on the list of top plastic surgeons, so I didn't exactly expect those types of problems.

I returned and he denied that there was any problem and kind of blamed my anatomy, saying that some people are just asymmetrical, even though it was not like that pre-surgery. I was young and naively trusted him given his reputation, and I just lived uncomfortably for a few years. I returned for another office visit, and he again denied that there was any problem. He claimed that my inferior turbinate (inner structure deep in nasal passage) was enlarged on that side and said it would help if he removed it. Again, I was naive and made the mistake to trust him. Not only was there no improvement after that surgery, but I started having chronic congestion and infections, which I at first thought were due to allergies or environmental issues of some sort. I never connected these problems to the surgery until I finally saw an ENT, and he put the pieces of the puzzle together.

It turns out that completely removing the turbinate, as Aston did, is actually considered MALPRACTICE, as my ENT and a second doctor (both actually double boarded as plastic surgeons AND ENTs) informed me. The breathing problem was clearly due to the valve collapse from Aston's initial surgery. And as he should have known, turbinates may occasionally be reduced in rare cases, but not since the 1950s has it been standard practice to remove the entire thing. Since then, it was well known that the turbinates play essential roles in proper airflow (google "empty nose syndrome" or talk to any ENT worth their salt). Anyway, I wound up permanently losing my sense of smell (which is what led me to see the ENT), most likely due to the chronic dryness and uneven airflow that results from turbinate removal, which sets the stage for chronic infections. Chronic infections can eventually lead to permanent damage to the olfactory epithelium located high up in the nasal cavity, and this is what mostly likely happened in my case according to my doctors.

I eventually had a revision rhinoplasty done, but I first went back to Aston to ask if he would contribute to the cost of the revision since he clearly botched things so badly, not once but twice. I knew it was a long shot, but he at least deserved to be confronted, now that this was finally all clarified by the other doctors. He first had the nerve, or genuine ignorance (some of both I think) to flat out deny each and all of the problems that my doctors had spelled out. By the time I left, for some reason, perhaps to seem reasonable in front of his assistant who was in the room or to his colleagues who would hear about it, he agreed to consider paying and said he'd speak with the surgeon who would be doing the revision and get back to me. It was hard to tell whether Dr. Aston either truly did not know that you're not supposed to remove the turbinate, OR if he was just blatantly lying. Either way, extremely unimpressive. The surgeon who did the revision mentioned to me that he had a similar experience when he spoke with Aston about this.

Giving him the "benefit of the doubt," even if he removed the turbinate out of genuine ignorance, there is absolutely no way he didn't see the obvious aesthetic problems. He still chose to simply deny everything, despite the open-roof and collapsed side being so plainly visible. It was ridiculous, and he knew it. Adding insult to injury, he ignored all attempts to get an answer about covering the revision cost, even after I sent him a copy of the surgery report, which detailed that the problems corrected were clearly caused by the original surgery. Long story, but he had reliable assurance that I wasn't suing him, so there were no valid reasons from a legal standpoint for not acknowledging responsibility. Purely an ego issue.

Dr. Aston did an outdated and harmful surgery either out of ignorance or as an attempt to cover up his initial screw-up, failed to take any responsibility for either, and lied repeatedly. Completely unacceptable, as a physician and as a human being.

Danaxyz's provider

Sherrell J. Aston, MD, FACS

Sherrell J. Aston, MD, FACS

Board Certified Plastic Surgeon

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Replies (15)

December 29, 2015
So til this day you haven't received a penny ? And no lawsuit. Seems like he got away :(.
January 1, 2016
I'd like to believe that karma will have a way of catching up with people like him, if it hasn't already. But who knows.
January 2, 2016
Do you have any pics to prove this? I have seen this post on yelp or some other website. I am considering Aston; he is top on my list and I don't want to make a mistake.
January 4, 2016
PM me and I'll find some photos. I'm now two revisions in (by Craig Foster who is great), so I have to dig up old photos. If you consult with Aston, you'd seriously have to be half brain dead to not see how creepy and slimy he is though. I just didn't pick up on that kind of thing when I was so young unfortunately. Anyway, happy to send you pics.
January 5, 2016
I went to Manhattan eye and ear in 2008 and wry briefly saw Dr Aston there. He was teaching surgery to medical students! Anyway, he told me not to ever touch my nose. And he refused sx for me. I'll be having rhino tomorrow 1/6/16. I understand how u feel when a grown, well respected man blatantly lies to your face. Makes you wonder what he did to get in the position he is in today.
January 6, 2016
Thank-you. I did consult with him. I went to him based on his reputation. I will PM you.
January 9, 2016
Best of luck with your surgery! It was a blessing in disguise that Aston refused to do your surgery. Yes, very disturbing that he's been in a teaching position. Thanks for commiserating, and I hope all went well with your procedure!
January 9, 2016
Thx. I'm home recuperating. No pain just really sleepy.
February 24, 2017
did you go with Aston? and if you did how was your outcome?
January 6, 2016
He should pay! You have a witness that he agreed to pay for the revision surgery, right? He should give you a refund for what you paid him and he should pay for the revision surgery.
January 7, 2016
I agree
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February 29, 2016
I appreciate all feedback - even if it isn’t very flattering - as it helps me to better understand and address my patients’ concerns. However, on occasion, I do receive reports of alleged patient experiences that contradict documented records, the recollection of my staff and myself and established medical knowledge. While I am not at liberty to comment on the details of any alleged patient experience, I am happy to provide information to correct any misconceptions.

I value and respect my patients. I strive to spend as much time as necessary getting to know them, so that I can tailor a treatment plan for the exact needs of the case. This process is always collaborative - I consider the patient the expert in knowing their body and setting the aesthetic goals for treatment. Once the objectives are decided upon, we move to my area of expertise: surgery.

My goal is to deliver exceptional surgical results, and I’m fortunate to say that I’ve been successful in an overwhelming majority of cases. That isn't to say that every result has been perfect - no surgeon maintains a 100% success rate for long. Nonetheless, I am proud to have achieved wide recognition as an innovator in the field of plastic surgery, and the respect of my colleagues and - more importantly - my patients. Early in my career, I helped to pioneer the modern facelift technique. I am also considered an expert in the closed technique of rhinoplastly, and have written textbook chapters and lectured extensively on the subject.

As a recognized expert on rhinoplasty, I would like to set the record straight here: turbinectomies are NOT "outdated" procedures, nor are they cause for a malpractice suit. Yes, evidence shows that there are potential complications - as with any other surgical procedure. However, at best, the full body of evidence is conflicting. Research also indicates that such complications (dry nose, empty nose syndrome, etc) appear to be operator-dependent - meaning that some surgeons will have a lot of these complications, while most will have very few. My surgical rate of complications for such procedures is better than average, as is my ability to accomplish desired surgical outcomes.

I'll add in closing that in the rare cases where complications do occur, I work with the patient to deliver a secondary plan of treatment - and if warranted, waive my professional fee. I also document the achieved results via before and after photos. I am always happy to review the photos with my patients to assess if the original surgical goal was accomplished.
September 24, 2017
I went with Dr Michael Jones. I'm all healed up. One nostril is somewhat higher and wider than the other. It isn't perfect. It's noticeable when I smile. I'm not going to have a revision because I'm afraid it may be ruined all together so I'm gonna quit while I'm ahead.
September 24, 2017
I responded in the wrong place by accident
UPDATED FROM Danaxyz

Photos

Danaxyz
You can see the collapsed side, the open roof (odd sharp angle along bridge), and general crookedness.

Replies (0)

UPDATED FROM Danaxyz

Pic after revision (by Craig Foster MD)

Danaxyz
Dr. Foster did two revisions and this was six months or so after the first one.

Replies (11)

January 5, 2016
It looks great and at long last you deserve to feel good about your nose.
I'm sure all of us choosing to go ahead with surgery would be devastated to endure all that you have.
I would never trust this surgeon!
Best wishes,
January 5, 2016
Great job
January 9, 2016
Thanks. I was lucky to find Dr. Foster.
August 29, 2017
Would you recommend him? I'm desperate. And how are you faring without your turbinates? I'm barely surviving...its awful. Worst experience of my life.
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January 6, 2016
you look great.
January 8, 2016
How was it repaired rib graph?
January 9, 2016
For my case he used alloderm (cadaver connective tissue).
January 9, 2016
I'm going in on Feb 10 to have my rib removed and used. It's scary. You nose looks so much better. What a relief for you
January 9, 2016
Thank you so much.