Treatment Provider

Robert Frank, MD
Board Certified Plastic Surgeon
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No Visible Results

I went to Dr Frank for lipo 360 in April 2024. These are my results from the procedure. Dr Frank only removed approximately less than 2 L of fat from my body when he had the capability to remove over 4 and up to 5L. At my six week postop follow-up I expressed my concerns for my undesirable results. I was met with defensive and insulting responses. I asked Dr Frank why was there so much fat left in each area, his response was the fat was visceral.(which was not true). His second excuse was I shouldn’t be laying around post op consuming whole pizzas. that I should have been doing extensive exercises and strict dieting in order to see the results I wanted as if I didn’t just pay him $6000 to permanently Remove the fat.I reminded him he hadn’t cleared me yet to exercise. I was told it was not a weight loss procedure and that I needed to be doing strict dieting and exercising in order for him to perform another round plus another $1800 anaesthesiologist fee. I immediately declined his services and left the office. He later reached out and agreed to waive the $1800 fee and offered to do a “touch-up” at no charge. By this time my experience was completely ruined. My postop care was not clear and I develop large lumps and a small seroma because the compression garment I was given was too large, and I was not informed to size down garments as the swelling subsides in order to help the healing process. I was also not informed of the importance of post-op lymphatic massages and was told to wait at least six weeks before receiving a first massage. The only thing I was given for a post-op was a list of lotion to use .Dr Frank greatly lacks accountability.
The only thing I would accept from his practice is a partial refund. I could have went to another surgeon and paid half the price for optimal results. I am extremely disappointed because I work very hard to save money to get this procedure and I had barely have any results. $6000 down the drain.

Provider Review

Board Certified Plastic Surgeon
931 Ridge Rd., Munster, Indiana
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